Best Furnace Tune-Up in San Antonio TX

Our AC system froze up on June 7. We called a local Cibolo tech who said to thaw out the system, change the air filter, and see what happens. All was good for a week or so; it appeared. I respect tech who was not out to grab money. We called Goettl on Sunday, June 19, and arranged for a rejuvenation. On Tuesday, June 21, the system froze again, and we called Goettl and told them the service call needed to shift from re juuuuu-venation to repair and possible replacement. The air handler was 8.5 years; the compressor was as old as the house,13.5 years old. The air handler died immediately when the warranty expired and was replaced with a different brand than the compressor. We have 3220 sq feet to cool.Goettl texted me and said a technician would be coming between 1 and 3 p.m. (the appointment time was bumped up., Yay!) on Wednesday, June 22. Our tech guy Billy, friendly and professional, took a look at our compressor and suggested that the compressor may be too small for the house. *Spoiler alert* He was right. He looked inside the system and ran several checks. The starting current for the compressor was just over 150 amps--not good. The compressor's max rating was 130 amps. The dude gave me some serious side-eye when I told him the air handler and compressor were different brands. Based on his looks and no words from him, this choice was egregious and unforgivable in Billy's world. I told him the price was right, and the fix lasted 8.5 years. He said that argument was hard to refute. He asked about the need for portable AC units that kept us afloat.The conversation was an easy one. There was zero pressure from Billy to upgrade. We discussed options such as ductwork and an additional thermostat for upstairs to deal with top versus floor heating and cooling differences and hopefully eliminate the need for portable AC units. Billy suggested that those future upgrades or modifications may be considered after the new system was in place. This former Navy Nuke knew that an upgrade was in order.The Goettl team arranged financing, at an excellent rate, in literally minutes via text messages and phone conversations. The Goettl teamwork was impressive because it was collaborative and factual. Then they offered us five options and discussed each cost, ratings, and warranty. We went with Number 4. Goettl arranged for next-day installation.As it happened on Wednesday, we received a text from Goettl on Thursday, June 23, saying that the installation team would be arriving around 1:30. The team and I hope I get the names right, Robert, Marcus, and Manny, got straight to work. Six hours later, we had an epic new system with matching parts.In celebration, we went out to Mr. Crabby's for another terrific meal. When we left, the downstairs was 76 degrees, and the upstairs was 82. When we returned in two hours, all rooms in the house were at 73°F. Kudos to Goettl and the entire team! Highly recommended. Being a college professor and former US Navy nuclear reactor operator, facts matter. Goettl's commercials suggest that they are very tech-savvy. The company's founder, the dad, was technically and ethically impressive. His traits and standards have been passed down and enhanced. They indeed do things the right way, not the easy way.The entire was not perfect. The text messages indicated the arrival time was just enough time for my wife or me to jet home and greet them. A little lead time could be helpful, but timing jobs of this nature to the hour or minutes is nearly impossible if you are doing things correctly. So my score is 99.9% out of 100.

This company was wonderful start to finish. Specifically, Jacob came out at about 11pm when my house was 86 degrees. There wasn’t much he could do that night because the entire system needed to be replaced but he still went out of his way to get me a portable unit to make it through the night. The next day, Ray and his partner came out and installed an entire new unit. They were professional, skilled, and polite. I would recommend this company to everyone!

just got a washer/dryer installed and was told my bibbs were leaking and needed replacing. got on the google and did a search for closest plumber. showed up same day a few hours later and was excellent service. super nice guys; very professional, quick, courteous and knowledgeable. i have no idea what a normal or good rate is for plumbers, so can't really speak to that, but i'm super happy with everything. will definitely go back to them if i need a plumber.