Best A/C Tune Ups in San Antonio TX

Update 1/15/15:(This update was longer and more detailed but Google kept erasing it.)The company attempted to contact me almost immediately after I posted the original review. Again, the ladies in the office were extremely nice and told me that Luke wanted to come out and make right on whatever we had an issue with. They made an appointment for the next day between 9 and 11, Luke came out right at 9:00, was very apologetic about the work done, intent on making things right, and willing to stand behind any work that they performed. Will update again when further repairs may be made. At this point, customer service is stellar and worth 4-5 stars.Original review - 2 stars:They were recommended by a local structural engineer. He actually recommended them under another name but it looks like they operate under the 'bluefrog' name as well or instead of. I had a closet flange that needed to be replaced because the concrete was busted out around the drain pipe. The lady I spoke with was nice and said that someone could come out to take a look at it. They came out the next day after saying they would be there that evening because they were swamped with calls that day from a cold front but that was okay for me because it was only our 1/2 bath. The gentleman came out, agreed to pour new concrete around the drain, then come out the next or following day after the concrete had set to install the new closet flange.A different gentleman comes out the next day, burns out the old PVC pipe with a torch, and attempts to install a new PVC closet flange into whatever broken out cement was left around the drain. I asked what was going on as this is not what I had spoken about with the other person and he looked at me like I was inconveniencing him and said if he had known ahead of time that he was supposed to put in new concrete that he wouldn't have done what he did. He removed the closet flange, got a small tub of Quikcrete, shoved it around the pipe, then reinstalled the same closet flange. I asked if he had one with a stainless steel rim, he said they did not make one. He ran a few screws through the wet Quickcrete and said it should set up even though I could move the screw with the tip of my finger because there was no cement where the screw was. He said the other screws would hold it. He then proceeded to install the toilet and when finished it rocked back to front and would move side to side. He said that it needed to be shimmed which helped the rocking back to front but did nothing for the toilet being able to move side to side. You could actually turn the toilet left or right even though it was tightened down. He then told me that all toilets can be moved side to side like that and that some caulk would keep it from doing so. We had another toilet that was going to need work after a new floor was put down and he looked at it and seemed surprised that it could not be moved side to side anywhere near what he had just installed even though this one was installed on carpet. (At this point I should mention I have been checking toilets at random friend's and family houses. Our master toilet is rock solid and will not move at all, our second bathroom is darn close to that, our 1/2 bath is nowhere near that but okay according to this plumber. My friend's and family almost all have a rock solid, non-turnable toilet installed).The plumber said that he could not guarantee that what he did was a permanent fix? And that it could possibly need to be done again in the next year?He charged us for the hour that he was there what we were initially told we would be charged for the couple of days it should have taken to set concrete then come back later (around $350.00/-$50 with a coupon) I now have a functioning toilet in our 1/2 bath but cringe anytime someone uses it and do not want my 3 year old son to use it as he is learning to use the toilet and climbs all over it rocking it all over the place. There is absolutely no piece of mind with this particular fix and I cannot recommend their work.

First time customer very satisfied happy with work done will recommend to my friends and family