AAA Affordable Plumbing

Had these “pros” come out and fix a leaking hose bib. They identified kitec plumbing, which was recalled years ago and had failed. Gave me a song and dance about how expensive the fittings are to repair the leak (actually, about $14 if you purchase them online), so they could charge over $800 for the repair (I needed the repair ASAP as I had no running water). Fast forward about 5 years and the fitting failed. New plumber saw the previous work and was amazed that it lasted as long as it did since it was the wrong type of fitting. He did a new, professional repair for $325. AAA should be ashamed of themselves.

I highly recommend this company Jesse was excellent answered all of our questions I had a leak behind the wall Jesse assessed the problem and he explained everything that needed to be done he went above and beyond to make sure the issues were corrected. If you ever need a company to get the job done right the first time call aaa affordable plumbing. Thank you very much Jesse we appreciate your help

If I could give them a - 5 Star, I would, because I called their public number three times, once to place my order, to get my kitchen faucet replaced, and each time I was asked the same questions, which indicates to me that they are using some kind of messaging service. I did receive a call back from a technician, who told me that he would be at our home the next day at 1:00 PM, but that didn't happen, and when I called back to find out what my status was, I was asked the same questions over again. They may say that they are affordable, which means nothing, if you can't get their service, to see if it is affordable or not.

I had a drain problem called aaa plumber jesse showed up got my drain flowing fast did a excellent job reasonable price very satisfied and happy with service I received

We have a leaking faucet in our bath tub. The faucet part is called a mix it. My husband attempted to fix it himself but was not able to get the part back on. Not being able to get the part back on kept the water flowing out so we had to turn off the water and now we have none. I called this company today and explained what was going on,I was asked if it was an emergency and said yes because no we have no water and no shower. The first time I called I was transferred over to speak to someone and explained my situation and was told they would call me back. Two hours still no return call and I call back. Answering service says they will relay message. It's now 11:56 pm and I have not heard from anyone yet. They may claim to be affordable but they are definitely unreliable

We were charged $60 service fee to tell us it would cost $1600 to fix. Called another plumber and cost us $50 to fix.

A guy named Toby came out and took a total of 6 minutes to change out an expansion valve coupler. No leak was present. I asked about military discount and they stated it depends on the cost to repair. This company advertised military discount on website not MILITARY DISCOUNT DEPENDS ON PRICE. Horrible experience with Toby and he stated that if we want to close on house needs to be done by licenced plumber. He charged a total of 386 dollars. I am furious of the dollar amount Over Priced and that they falsely advertise Military Discount and they don't honor it.

Affordable? I think not. We didn't know better months ago but now we know for a fact we were taken advantage of. Please take this review into consideration. They will overcharge you,

8/3/21 10:12 AM:We had a pipe break in the night and this place said they provided 24 hour service. We called and they said they could not come until 8 am, and by this time I had already turned the water off and it was almost mid-night so I reluctantly agreed. The plumber did not show up until almost 10 am and told me that it was not a pipe but a valve just needed to be replaced. He quoted me $287 to replace the valve. The valve was $8 and easily accessed, the work would have taken less approximately 15-30 minutes (Plumbers numbers). So I questioned the price. I told him that $100 to $150 seemed more reasonable for less than an hours work and a cheap part including the overhead costs for coming to my home. Keep in mind the visit cost $60 regardless to cover OH and the other $40 to $90 would cover the part and labor. He then chose to debate it with me so I told him thank you but not thank you. He continued to want to argue about it until I told him to quit arguing and leave.Update 8/3/21 11:20 AMI decided to take the compression valve off the copper tube to take to Lowes to get a replacement. When I took it off it looked in great condition so I just took off the old plumbers tape and put new tape on it and re-installed it. It took 10 minutes top with most of that getting my tool bag from the shed. This company was going to charge me $287 to re-tape and tighten a compression valve.

I had a water leak somewhere in the house. AAA Affordable Plumbing came out the next day for a quick evaluation and determined it was a foundation leak which is a very costly repair but, needed to be done. The next day Jesse the tech came out again to begin the work. However, up pond closer inspection Jesse was able to determine that it was not a foundation leak but rather a bad water valve located in one of the bathrooms. By conducting a thorough inspection Jesse saved me from a huge bill. I really appreciate the honesty of the technician telling me that the problem was a simple valve. For all my future plumping needs I will be calling AAA Affordable Plumbing.

Called them on Monday 9/7/21, and was told a tech would call me. A few minutes later a tech called me, and sId they would be out on 9/8/21 in the morning. 9/8 came around, and no one called, or showed up. I called around 100 pm to see if they were coming out, and was told they would call me back. So far nothing. Just going to use another company. Luckily I have a non emergency garage disposal leak, but if it were a plumbing emergency I'm sure I would get the same outcome. If they can't even show up when they say they will, I'm sure their service is equally unreliable.

My gas hot water heater went out one night and AAA Affordable Plumbing came the next morning to replace it.Colby was the technician. He was knowledgeable and answered my questions. The price was reasonable. I will use AAA Affordable Plumbing again, recommend them to my friends and add them to my Contacts.

I had my hot water heater replaced in Feb 2020 then had my entire AC replaced in August 2020. The work was done quickly and well, but the company has been very difficult to work with in regards to getting in touch with my home warranty. They were quick to finance these repairs, but I am not even able to get a person on the phone to get the information my warranty company needs to assist me with the cost. It has been over a year now, and I am steadily building interest on something that should have been communicated to my warranty company about. I have called and texted multiple times, but there is not even a main line to talk to administrative staff. It only goes to an answering service who sends me to the same person, whether it is HVAC or plumbing related. This is now impacting my credit, and my warranty company has not been able to contact them either. Both repairs were absolutely necessary since I have a toddler (no AC in August is not something I can wait on). The only way I would use this company again would be if there was more clear communication and chain of command to help get the very simple information requested.

I paid $850 for a repair on my leaky pipe. I called back a few weeks later to report the restroom associated with that pipe they repaired had low water pressure which wasn't an issue prior to the repair. I waited 2 weeks for a call to be made to set up an appointment, nothing. I went online and sent an email for no call being made to schedule, again nothing.

Based on some decent online recommendations, I called AAA Affordable Plumbing, Heating, & Air Conditioning to fix a clogged kitchen drain. A plumber came out and spent an hour trying to snake the drain (at a quoted price of $217) but failed. After the snaking failed, he gave me a new quote of $1,587. When I asked why it was so high, he said that the fasteners he would need to replace some degraded 2” cast iron pipe underneath the apartment were extremely expensive. He came back the next day with another plumber and did the job in approximately two hours. For the next three days, I called and asked for a complete invoice that explained the cost, including the “expensive fasteners.” They promised to send it, but I received nothing. I also learned that the fasteners and 8 feet of 2” PVC pipe they installed cost very little. I called again to ask about the price and invoice, and a AAA representative estimated that their basic costs were probably no more than $350. He still refused to give me a complete invoice, and he accused me of misrepresenting my conversations with his employees. Based on my experience, AAA is a disrespectful and deceptive business. I recommend finding another firm to do your job. $1,587 for a two-hour job that was inaccurately explained to me before I agreed to it? I will never use this company again.

Terrible, rude, unreliable, unprofessional!Called for a plumbing emergency. Was told they would be here within 2 hrs. Within one hour got a call saying they were on the way, and would be here in a few minutes. And hour later I call back and the guy says, oh I'm not coming, another guys is. Another hour later, no calls no plumber. I call again, and every time you call they take your name, address, number. I asked don't you guys keep the people's info on file that have an appointment? They said no they have to fill out a new message every time for security reasons. ? That's a terrible customer service experience. Especially since you have to call several times.Anyway, finally get a call from a 3rd plumber that's on his way and while I'm talking about the issue, he's having a whole different conversation with someone in the background! I was so frustrated after all the run around, and calls, and rude unprofessionalism, and waiting over 4 hours past the time they said they'd be here, that I hung up while he was talking to whoever was with him. I calmed down and called back and text, no response, no show.And free estimate? No one will know what your talking about no matter who you ask. Even though that's what they advertise.I should have read the reviews first like usual. But i was freaking out about the emergency.Avoid this company at all cost!!! Complete waste of time!

Over priced very rude manager also Iris hung up the phone up on me. Had a leak at my water softener and need PRV valve replaced. Worker spent total of 20 mins fixing everything and charged me $1,300. When I called to get a break down the manager refused to give me any details on how they determined how much to charge me. I don’t recommend using the plumbing service.

While searching for a snake rental their ad pops up on Google and it says Clogged Drain special $59. I have a clogged shower drain from master bathroom and since this is cheaper than renting a snake I arrange meeting. They come to my house and say, a clogged drain will cost $750 because he has to take the toilet off (two bolts) and that involves labor. Told him about his ad price and he's like, but this is extra labor. They charged me a $59 service fee just to let me know they will rip me off! STAY AWAY!!

Excellent service very professional better estimate than other companies

Shoes up on time sis a good job very professional and courteous

So we had a leak, Insuranxe tells us to shut off water ASAP. We called AAA Plumbing to shut off main water line but they couldn't find anyone fast enough. Hubby finds the line closes it. Jesse/Toby show up find leak in the wall, but before cutting the wall he needs $547. cut wall, price is now $10k.As we wait for Ins. approval, another plumber fixes it for under $200.Don't use AAA Plumbing clearly they sub-contract. Not all are credible.

Had the plumber from their company come out to install a Sears water heater. After several hours of reading the manual, he told me my plug and electrical wasn't working. Called the company and when the president arrived he asked the guy reading the manual if I had signed the invoice and he told him no. He said then let's go. and they left. SUPER AMAZINGLY UNPROFESSIONAL. Electrician I was negotiating a bid from to wire a Jacuzzi the following week came over the same night and rewired. He said he would report the incorrect wiring to the board as he is required to do on other electricians. Called he company the next day to say I wanted reimbursement for the electrician and was told he would file a lien against my house and forge my name on invoice.

Horrible company. No customer service skills whatsoever!! Called to schedule an appointment early morning, agent said one was available for later that day, great right? Wrong!! Plumber was a no show!! H3 called to apologize and said I was scheduled for next day evening. Ok, next day NO SHOW AGAIN!!!I got a called and plumber again apologized, said he would be here the following day. I don't want to deal with this unprofessional company. I'm hiring someone reputable!!!Stay away!!!

The service writer over the phone was great.had a plumber at my house within a hour fixed my main drain clog problem fast good price explained everything that needed to be done in detail before any work was started technician was very nice and professional. Good company will call again for any future plumbing problems.

Installed my water jester did excellent job

Amazing! I’m so impressed. Super professional, affordable, honest, and great at their job. Highly recommended.

Steve and James were great to work with.they were very profesional and honest fixed our broken water leak in front yard fast. Better price than other companys i had called will definately recommend aaa affordable plumbing to my family.

Showed up on time very professicompany will recommend compa

The worst plumbing company you can ever contact!!!!! Extremely bad customer service!!!We had a bad experience on January 2, 2019 I contact the company for a water pipe under my sink that had cracked And was leaking water less than a minute later I called and canceled the service because my wife had found another Plummer with a faster response, an hour and 45 minutes later two guys showed up at my door I went outside and explain to them that we had canceled the work order request an hour and 45 minutes prior to them arriving , the Plumber guy proceed by saying I still would like to take a look at the issue I showed him the pipe under the sink immediately He grabbed a notebook And created an estimate Of $399 to just replace an elbow pipe that comes out of the food grinder And also said that I owed him $60 of drive time, after going back-and-forth showing him proof of the call cancellation I paid him $60 to get out of my house as he was being very aggressive I contacted the company and demand to speak to a manager and it has been A month since I am still waiting for a manager to reach out and refund me $60 this company has no communication and it is really not affordable any other company you called will give you a cheaper price I called a different company after they left they charged me $126 a huge difference from the estimate giving from this company and to top it off the plumber that had been at my home to my found out that I was calling the company to speak to a manager and he called me left me a voice message with curse words and very vulgar language he demanded for me to call him directly to his cell phone and take it up with him. I’m reaching out to any customers that need help please contact another company I can show proof of the voicemail I have from the employee and the estimate written by the same employee, I also have the estimate from the other company that charged me less than half of what this company was charging they are a big scam They won’t fix your issue and if they work on something you would never hear from them again And pray to God that it doesn’t break because if it does you will never hear from them they do not take full responsibility for their work.

DO NOT USE THIS COMPANY, THEY PRICE GOUGE THE ELDERLY. WE WERE CHARGED $1287.00 TO SNAKE A KITCHEN DRAIN. I'VE ATTEMPTED TO SPEAK TO A MANAGER FOR 3 DAYS AND WAS TOLD I WOULD GET A RETURN CALL.THEY SHOULD CHANGE THEIR NAME TO AAA UNAFFORDABLE

JOHN AND JAMES showed up on time took care of my ac problem explained to me what what was wrong all within thirty minutes or so. They were professionals .I would recommend your company to anyone who needs your service

Came out to assess, set time to return and do work, NEVER showed nor did they return calls. I called the main # 4x and was told they were sorry and would expedite it. 10 days later, still no contact from them.

These plumbing technicians, manager, owner and answering service people are rude, unprofessional, and leave a mess when their done. I would not recommend this company to anyone. I paid alot of money, received awful services, was threatened by a manager when I asked for someone to come pickup the trash left behind. I did not want any money returned, i just wanted them to do me right! I suggest you call someone else to do your work. Thanks!?

Very professional plumber showed up on time to my house did good job located my sewer drain problem under foundation. Explained everything in detail what needed to be done.

Excellent job done very professional Jesse the tech showed up on time and got the job done fast good price compared to other estimates

Didn’t know who to call found your company online Jesse the plumber showed up fast replaced my shower faucet fast did a excellent job was very courteous very satisfied with service.

They dont even work weekends because there busy, so they would rather have the customer be without water than come out and fix the problem that could cost hundreds of dollars and the customer would have to wait till monday....

The guys got the water heater done within hours of the call. This is my second time using them. I'll call again if needed.

My ac broke down and Jesse was sent over and he was here at the time he said and got us hooked up, very good job. Thank you and I would recommend yall to anyone else who would need help.

Had a gentleman name john come out and repair my leaky toilet on a emergency call.He did a excellent job definitely a company I will use again and recommend!

Very responsive and gets to the heart of the issue. They came, recognized the problem and swiftly took care of it. This is the reliability that is needed when the days and night get hot. Thank you guy's.

Came out on schedule. Workers did a good job inspecting my house looking for tbe leak. Really professional company.

Exellent service very professional showed up fast jesse the technician got my drain problem fixed . first time customer

First time customer very satisfied happy with work done will recommend to my friends and family

Called and within the hour had my sink fixed, pricey but i think it's fair

I believe I was overcharged by this company and whey wont return my calls Dont do business with them

Came out cleared out my clog and charged me $400+ ?

Plumber did an outstanding job. Very professional

Showed up on time fixed clogged drain fast great job

Verry happy with service and price

Great service, honest workers!

Never came