Best 24hr Emergency in San Antonio TX

If you like to be gouged because you don't know plumbing, this is your place. While I was out of town working, my neighbor noticed water seeping from our water main. He notified my wife and both agreed that it was the PRV (Pressure Regulating Valve) which was the same issue my neighbor had a few months prior. I had planned on personally changing it myself as a preventative measure but never found the time with how busy work has been. Being that my wife was unable to immediately get a hold of me, she decided to go with our neighbor’s recommendation. She doesn't have time to wait with a baby and guests at home. She called All Pro Texas on a Tuesday evening at about 6pm. I soon found out about the situation and immediately reached out to All Pro Texas to get better understanding of what was to be charged as I already knew how they pulled the wool over my neighbor’s eyes. They said they would have the technician call me after he diagnosed the issue. Instead, I only received information about one option; $697 +$89 for the after-hours visit via my wife's speaker phone. This is not what I instructed the technician to do. Being that I was driving I text my wife to work on reducing the price of the installation however, I wanted them to install the better valve (Bronze vs cast or pvc). They then did the work. After completion of the work (which took all of 1hr and 15min per my cameras) my wife was too embarrassed to even let me know what the final total was and refused to tell me.The next morning comes and I decide to call APT to discuss their price gouging. I get transferred to the manager (Jesse). I ask Jesse for a line item list of products sold to us and services performed to explain their pricing. He said that they didn't have one but that they could work on something as they do PRVs as a Package. (What does that even mean???) I then asked what the actual total of their visit costed us. For the Package your wife chose, it was $1135. WHAT?!? So you're telling me you charged $900 labor to change a $150 part that took an hour and 15? Jesse responded, well yes that is the package your wife signed on. So I ask: How do you sleep at night? Is it alright to charge that kind of price to people? That's outright ridiculous! He responded with, well your neighbor was there and he paid the same. I said, Yeah and neither him nor my wife know anything at all about plumbing. That doesn't make it alright to take advantage of people. He then said, well I don't know what I can do for you. I then said, you can start by refunding me part of my payment, at least back to the only option I heard, which is $697+89 fee. Even then that wouldn't be fair but it’s moving in the right direction. He refused to do so and I told him to have a wonderful day.Once I arrived home, I found that the PRV covering is sticking out 8 inches above the surrounding covers, decorated with several large rocks and a water bottle. I can’t even say that the work performed was satisfactory. So here I am writing my first review ever.For those of you that don't know plumbing, residential PRVs range $40-200 depending on size and quality. The 3/4 Watts PRV that was installed is $129 at any Home Depot or Lowes. 1-3 hrs of labor depending.APT is Home Advisor accredited and even they claim PRV replacement should cost between $250-350. Don't let yourself become a statistic, make yourself knowledgeable.

These guys are awesome! I had them put an electrical outlet above my fireplace and mount my 85 TV. They did an outstanding job! At the end of the job, they noticed that the little plastic faceplate on the outlet had a crack in it, they drove all the way to the store to buy a new one and came back and installed it. A faceplate that you will never even see! That says attention to detail, quality workmanship and good business ethics to me! I will use them for all my electrical and plumbing needs!