Best Water Softner in Saint Petersburg FL
Konstatine was professional, on time & completed the work on a timely manner. Would highly recommend this company.
www.tb-plumbing.com
Saint Petersburg, FL
This will be a mixed review. Initially my experience with this company was excellent. But after the phone call I just had with them trying to give them more business, I will never use this company again.
The toilet repair I had done was good. Scheduling the appointment was easy. The technician was professional. The price was reasonable. The technician suggested that I get an estimate to re-pipe the house or the problem and recur.
A couple of days later I called to schedule that appointment to get an estimate and the person who answered the phone said the guy who does the estimates will have to call you back. I said fine. Two weeks later, I haven’t heard from the company. So I called today to get a status when can I expect to hear about getting an estimate. The guy who answered the phone said the owner is the one who does the estimates and he’s busy out doing jobs so we don’t know when we’ll be able to get you an estimate.
When I explained that I already called I was told two weeks ago somebody would be in touch with me can I at least find out an estimate of when I can get an estimate. He said I don’t think we want to do the work for you.
It’s reasonable to ask for a timely response to when I’m going to hear from someone about when I can expect to get an estimate or at least be able to hear from somebody to schedule a time to get an estimate. Apparently this company is too busy to even get new business when it was their idea that I give them more business.
I have to say I will never call this plumber for anything in the future.
ETA: I was incorrect above. My first phone call to the office was 10 days ago, not two weeks. In response to the reply by the vendor, I did not become rude. I asked for a timeline of when I could expect to hear from someone to schedule a time to obtain an estimate. As it had been 10 days with no follow up call - for all I knew my previous message was lost. My last request for a timeline before I hung up was after he said I could pay for it (which, had there been ANY apology for the 10-day delay, I would have considered) and then he said they did not want to do work for me. I still maintain that 10 days is too long to go without a follow up - at least to say they still had my inquiry in line for review.
www.billysunshine.com
The toilet repair I had done was good. Scheduling the appointment was easy. The technician was professional. The price was reasonable. The technician suggested that I get an estimate to re-pipe the house or the problem and recur.
A couple of days later I called to schedule that appointment to get an estimate and the person who answered the phone said the guy who does the estimates will have to call you back. I said fine. Two weeks later, I haven’t heard from the company. So I called today to get a status when can I expect to hear about getting an estimate. The guy who answered the phone said the owner is the one who does the estimates and he’s busy out doing jobs so we don’t know when we’ll be able to get you an estimate.
When I explained that I already called I was told two weeks ago somebody would be in touch with me can I at least find out an estimate of when I can get an estimate. He said I don’t think we want to do the work for you.
It’s reasonable to ask for a timely response to when I’m going to hear from someone about when I can expect to get an estimate or at least be able to hear from somebody to schedule a time to get an estimate. Apparently this company is too busy to even get new business when it was their idea that I give them more business.
I have to say I will never call this plumber for anything in the future.
ETA: I was incorrect above. My first phone call to the office was 10 days ago, not two weeks. In response to the reply by the vendor, I did not become rude. I asked for a timeline of when I could expect to hear from someone to schedule a time to obtain an estimate. As it had been 10 days with no follow up call - for all I knew my previous message was lost. My last request for a timeline before I hung up was after he said I could pay for it (which, had there been ANY apology for the 10-day delay, I would have considered) and then he said they did not want to do work for me. I still maintain that 10 days is too long to go without a follow up - at least to say they still had my inquiry in line for review.
Saint Petersburg, FL
This company is simply the best. They have came out on several occasions for several different issues. The most recent issue being a leak in my attic above the bed in our guest bedroom. Joe and Zack came out late last night and had found the source of the leak to be from a grey water line that had split. They fixed the leak very quickly and even did a great clean up. I will definitely continue to use their services!
paradisebayplumbing.com
Saint Petersburg, FL