Best Slow Drains in Saint Paul MN

Did the job after repairing one of 3 tools that broke down. I forgot how pricey they compared to others. Can't do that anymore. And the first price didn't include unclogging the drain that was the problem.

We had a pipe leak over the weekend. approx $200 just to come out and diagnose problem (fair). It was a pinhole leak that was present for over a day so the leak looked worse than it was. Standard copper pipe, 10 feet of replacement with standard fittings, 100% visible/ accessible. service was fine but he charged 1600 dollars! Didn't tell me how much more the service would be until after he performed the repair and tried to tell me he was giving me a discount. I felt compelled to pay because we were in a bind but I think this situation should be visible to other potential customers so they can make up their own minds about ethics and pricing.

After 3 days of trying every possible non-professional tactic to clear our kitchen sinks, I gave up. I called RR early afternoon on a Friday, a technician(Andrew) was out in an hour. He was very kind and pleasant and explained well what needed to be done. Our fully clogged pipe (somewhere in the depths of the walls) was cleared while I sat outside taking a phone call. I really can’t speak to the value compared with others since I was in a pinch, but I am thrilled to have things flowing again. Thanks, Andrew at RR.

The repair guy called early and said, Is now a good time? It was! (earlier than we'd booked) He was personable, professional, knew just what to do, and the shower is draining beautifully now. A delighted five stars.

John is a true professional with a friendly, easygoing attitude and he is highly skilled at explaining what is going on every step of the way. He came out within a half an hour on a Saturday to assist us with a main line clog. He quickly assessed and resolved the issue and gave us good advice about what to look out for in the future. Price was fair. He cleaned up everything and left without a trace. What a great experience! Thanks.

Dave has done plumbing work at my house a couple of times over the last few years. Most recently, he installed a bathroom sink faucet and drain for a newly replaced vanity. The plumbing was a little challenging, as the new sink was offset from the drain pipe. Dave was great about communicating prior to the appointment so he was clear on what needed to be done. He came up with a good solution that was much less invasive and expensive than what another plumber had suggested/quoted to me. He walked me though what he was doing and answered any questions I had. Dave does quality work and provides a great plumbing service experience.

Eric is the best of all plumbers I’ve ever used. He’s professional knowledgeable wise friendly and gives the best service. He deserves a big promotion and the company deserves a big shout!

I called late on a Sunday evening because one of our bathroom sink valves inexplicably broke and was spraying water all over the bathroom. I expected them to charge an arm and a leg for an emergency visit but Ken calmly talked me through a quick fix that would hold us over until Monday morning when a technician could come during regular hours. Our tech, Corey, came over right away on Monday morning and fixed the issue. Ken saved us hundreds by talking me through a fix instead of sending someone and Corey was awesome and fixed the pipe within 30 minutes. I was blown away by how quickly they were able to respond and help. I highly recommend!!!

Great company low rates open 24 hours a day 7 days a week

Alto was referred to me by another customer. So I set up appointment, I'm gonna cut to the chase. I was charged $250 for the first 90 mins and $175 per hour after, and I was told it would be $2 per additional foot to run the snake beyond 100 feet. He ran the snake an additional 50 feet. I paid almost $800. I had to call another company out to actually clear out the wipes stuck in the drain. They charged $198 and actually unclogged the drain.
I spoke with the person that referred me to Alto, whose opinion I trust because he is knowledgeable, I explained to him what Rick did and what he charged me...he couldn't believe it and was not happy as that's not what Alto even charges for multi dwelling plumbing issues.
I'm told they get commission..I guess being a woman that doesn't know much about plumbing, Rick decided I would be his target that day.
The person that referred me is going to try and help me recoup some of the money back, he felt really bad, and has not had this type of experience(work or price) with Alto before, and knows who Rick is.
All it takes is 1 person/employee to give a business a bad reputation.
Due to the experience I had with Alto, I will not recommend this company, and I advised the person that referred me(even though he meant well) not to refer them.

Similar to other reviews (wish I would've seen before calling them) they forced me to sign an agreement for $445 to clear a clog just a few feet beyond the kitchen sink trap. Wait, it gets much worse. They ran the snake through the vent pipe and told me this is a bad clog. I asked how he could tell because the snake was whipping above the roof line. He pulled it back in and jammed it so hard downward that it broke the PVC drain pipe, destroying my bathroom ceiling and insulation with 2 full sinks of water. Two guys stood there while I tore down the drywall to find the break. They said it's not their fault because there was no purple primer showing on the PVC pipe and joint. I told them it's never leaked since 1983 when the home was built and that there's such a thing as clear primer. He denied the existence of clear primer. They left me with a broken pipe and huge mess. Cost to repair was 3 days from my job and over $300 of materials (I did all of the work myself). These guys only care about money. Worst contractor I've hired in 35 years that I've owned properties. The two tenants living in that unit can attest to all of this and were also inconvenienced for 3 straight days. I would give them zero stars if possible.