Best RPZ And Backflow Services in Saint Paul MN

Showed up an hour and a half late to move a gas line for my stove. Told them when I set up the appointment that the line ran through a crawl space, they said it was no problem. Guy tells me without even looking in the crawl space that I should just leave it because of where it's coming in and let the cabinet makers build around the line. I told him my reasons why I (and my cabinet contractor) want it moved and after repeating myself several times he takes a look in the crawl space. He says he can do it but it will have to be another day because it will take longer than expected. He thinks about 3 hours. Tells me it for sure won't go over $720, might be less. I asked for that in writing and he says sure I'll ask the office to send you an email when I get back. Give him my credit card number for an hour and half of work.

As I'm waiting for the call back from the office I realize that now I'm going to have to pay for driving time twice and that today I am paying basically $300 for nothing more than a quote. The office agrees to charge me only for 30 minutes today as to take care of paying multiple times for driving but will not put the $720 quote in writing. While acknowledging that the communication was unclear she would not budge, then said she wouldn't charge me today and that they would not be able to do the work for me.

I don't want to pay $190 an hour for a service that includes mansplaining. I also don't want to be given a quote and told that it guaranteed won't go over $720 by the person doing the work only to be told an hour later by the office that it's not possible. I appreciate that they didn't charge me for today, but am discouraged by how quickly they were willing to drop a customer in need as soon as clear communication was expected. Proceed with caution if you go with this company.

Mike H and Josiah M did a fantastic job fixing a 100 year old leaking and broken main toilet pipe in our family’s very old house. It took creativity and experience to tackle this project in a way that was both fixed the right way up to code, and yet still cost effective! They did a superb job with their communications all along the way, performed high quality installation, and cleaned up nicely. They were respectful and pleasant to work with. All of the other team members at Mr. Rooter were also great at communicating and keeping us informed along the way. Great team, great company! I will be using Mr. Rooter again for my next project!

Highly recommend Gray Duck Plumbing! When setting up my appointment they were punctual and organized. When Dan came in to fix my tub spout he explained what he was doing, why, what my options were for repairs, and was very professional, honest, and kind. As a new homeowner it was incredibly informative and helpful! And the fact that it's local, female, and queer owned is a huge huge bonus! One of my cats was also completely smitten with Dan, so that's a good sign.

I had been struggling with a kitchen sink repair for several hours and decided I needed help with connections. I called to schedule service and they were booked solid for the day. The representative was very patient and took the time to listen to my challenge, quickly diagnosed the solution, and described the fix. 5 minutes on the phone and I had the information to complete my project - and save my sanity. Have done business with AJ Alberts in the past, too - highly recommend. Thank you!

This was the first time I’ve used Bruce Nelson Plumbing Danny was prompt, courteous and kind he worked very efficiently and was very pleasant to be around he replaced a 55 year old shower mixer in about an hour would highly recommend this company again

Nasseff has been our go to for all our plumbing and heating needs for the past 15 years. They have always been timely and helpful. They always make certain you are pleased with the outcome. I wouldn't dream of calling anyone else.