Norblom Plumbing

Everyone arrived on time and were very friendly and professional. Mike, who did the installation, was really nice and did a great job!

I called and spoke with Mike and asked them to come replace my bathroom faucet and shower head. The plumber that came out (Paul?) was very professional, courteous and you could tell he knew what he was doing. He completed the project a full hour under what was estimated. I don't go out of my way to write reviews often, but they deserve a great review. I would definitely use them again or recommend them to a friend or family member.

Norblom was the first plumber I called. Jim was friendly, professional, and very helpful on the phone. He gave me a decent idea of what to expect for the repairs I might need based on my novice description of the symptoms. He also provided what turned out to be a pretty spot on range of what I should be prepared to spend (of which they actually came in on the low end of the range.) Being a pragmatic person, I called some other plumbers, because I did not want to just go with the first place I talked to. what a waste of time that was! No one else even came close to how courteous and helpful Jim at Norblom was. So I called Norblom back to book service and I got a different person on the phone. She was also very helpful and friendly and when I told her I had talked to someone else earlier she got me back on the phone with Jim. I was able to get someone out to our house in 3 days, which was great as the pipe repair was not necessarily an emergency but something I wanted fixed asap.
The plumber, Alex, was on time, very friendly, and did a wonderful job figuring out the issue and getting to right to work. I had done some prep work to control the dust in our finished basement as I knew they would have to break up the cement floor. Alex appreciated that I had done that work myself and saved him the time and trouble of controlling the dust/mess.
Alex explained the issues very well and gave me options without being pushy or trying to upsell product or services to pad the bill. He listened to my requests and followed through with great service and an excellent attitude.
The cherry on top is he finished with time to spare! He was scheduled to be at my house all day but finished in about 4 house even tho he had to go out for a part because my 1940’s house had an irregular sized pipe (time was deducted from my bill). When he was almost ready to leave, I pulled the ol’ by the way could you look at something else? Certainly frustrating for any service person! He was consistent with his professional and courteous manner and said no problem, let’s take a look.
We were not getting adequate pressure when running hot water in the shower. He was very knowledgeable of the fixtures and was able to disassemble and troubleshoot the issue and quickly find the problem. I should mention, I have had other people tell me to save money I should just to replace the fixtures myself. I am glad I didn’t do that myself because the fixtures were actually fine and the obstruction was in the hot water line before the fixture. My wife now has sufficient water pressure in her shower and somehow I came to be the hero… Alex should get all of the credit but I’ll take what I can get. Thanks again, Alex!
Overall 10/10 would recommend!

Had a water hammer issue. They arrived on time and looked things over. Installed the parts I purchased and that solved it. Quick and efficient without other unneeded recommendations to issues I didn't ask about. Would use again and refered us to the remodeling part of the team for our bathroom we are thinking of updating. Great overall experience.

Took a couple visits but fixed the leak. Always on time.

Had an intermittent problem with my water heater that I couldn't figure out. Struggled for a few weeks on my own and with the manufacturer's help, I replaced a couple sensors, re-did the venting, etc. Nothing, so I finally broke down and called the 'experts' to come out and save the day. Like I said, the problem was intermittent so, of course, when they showed up we couldn't reproduce it. But I knew the error codes I was getting, knew exactly how it would act, etc. He checked it over for an hour ($180 worth), then basically shrugged his shoulders and said if I needed him to talk to the Manufacturer for me he would.

He also said that some times the control systems need to be reset, so he unplugged it and plugged it back in. Which I had already done a few times.

Later that day it did error out again and when I talked to the manufacturer they had me actually reset the water heater, with the reset code. It has worked fine ever since.

Maybe I'm crazy, but it seems like somebody I'm paying $180/hr to help troubleshoot my water heater should know that there is a reset code for the control valve.

I called to talk to someone at the office, they didn't want anything to do with me and eventually offered me credit on a future service call just to get me off the phone. And it worked because I just hung up....why would I want credit on a future service call if dissatisfaction with a service call is the reason I'm calling?

Norblom installed 2 replacement toilets in our house. Very professional work. We have a older home so some problem solving was needed. Very fair pricing and great work. Looking forward to working with Norblom in the future !

Norblom did a simple job for $115 when another local plumber tried quoting us $1500 for the exact same job. The quality was perfect and the plumber was pleasant and easy to work with. We'll be going with Norblom from now on!

Very professional fair price kris came on time he explained what I should expect on price work to be done ...great job

I've had multiple jobs done by Norblom Plumbing and I've been very happy with every one. We've had everything done from appliance installation (gas range, washing machine, dryer, water heater) to help with bathroom renovation (new tub, toilet, and sink) and the work is done very well. The plumbers are quick, have strong attention to detail, and do a good job cleaning up after themselves when the job is done. On top of that, the plumbers are friendly. Top notch service, all around.

I will only work with Norblom Plumbing. If you haven't worked with them yet, please consider my experience/s. Again, they were responsive, communicative, friendly and helpful. This time, my water heater collapsed (17 years RIP), and I was literally leaking money (+$300 on my last water bill!). When I finally figured out what was happening, I called Norblom Plumbing for help. Amy scheduled service, Mike showed up on time, and my water heater was replaced all within 24 hours. I appreciate that Mike gave me an overview of differences and code updates from the last water heater after completing install. Fast, responsive, and problem solved!

I was told by another company that I needed to open the basement floor and replace our main sewer line to the tune of 20K$. Norblom recommended someone to do a second opinion camera inspection and the result was a descaling for less than 1k$ and no tearing up the floor. Honest and professional. I'll be coming back for any future plumbing needs.

Worst experience I've ever had with a plumber. They charged $475+ to give me an estimate. When I called Mike the general manager all he wanted was to talk about it from his company's perspective. Hilarious.

They were professional, helpful and did a great job installing a new turn off valve for us. The technician was very kind and explained things in depth. He also helped us save money with an easy fix on a leaky valve. We'd for use Norblom again.

Alex was on time and did great job.Dahhigh

They saved me thousands of dollars of plumbing and sheet rock work by giving me a tip to check my bathtub. Thank you guys and they didn’t charge me a dollar. I will always use them in the future.

Earlier this summer I had a plumbing issue that impacted both units of a duplex where there was a leak from one toilet in the upper unit into the bathroom of the lower. Norblom sent one plumber to look at and diagnose the issue with a 4-hour timeslot allotted to the fix. This plumber didn't even remove the 2' x 2' board we had screwed to the ceiling to investigate the issue, which I know because the small beads of caulk were still in tact on the the side of the board. He just said we need to fully remodel the bathroom. I also needed the kitchen faucet fixed, which he didn't do either. I then met with an estimator to review the project and never received the estimate. All of this cost me over $200 for nothing and wasted valuable time (which they overcharged on time and never gave me a return - confirmed by the manager). I understand the conditions of the bathrooms were not 100% perfect, so I decided to call a competent plumber (Rascher Plumbing --> A+++!) and they came out, repaired the floor, fixed the toilet, fixed the kitchen all within a 4-hour timeslot. Do yourself a favor and save some time and money by using a different plumber.

So kind and helpful. Pilot light went out and instead of charging me a service call the person who answered phone was kind enough to walk me through the steps to get it back on. Would definitely recommend and use them for my next project. Thank you Norblom!!

Great communication, and got our bathroom drain cleared up super fast!

Alex is a ROCK STAR. Courteous, super smart and professional. Parts needed for 1 of our repairs came in record time. He adressesd all of our 4 issues in 1 service call. Bravo !

These guys do really great work. They are always very polite and kind when entering my home. Wear masks the entire time. Lay drop cloths to walk on and just leave the place perfect the way they found it. I’ve had them to multiple jobs on my home - total plumbing for my new basement bathroom and total plumbing for my 2nd floor laundry room addition and saved me from the GC’s plumber’s bad ideas. Last time they were here I said “I want a hat. I want to rep the brand.” Found plumbing services for life.

Alex came to fix a couple issues we were having at the house and was extremely kind, professional, fast and polite. I will be recommending Norblom Plumbing and specifically Alex to anyone I know that has any plumbing issues. It’s good to know that great customer service is not gone and Alex proved that today in spades.

This company is fantastic. We had previously received a quote from Roto Rooters regarding a stack clean-out install, which Roto had claimed would cost us $2-5,000 to fix. We were smart enough to get a second opinion, and I'm so glad we contacted Norblom. They were very accommodating over the phone, and when the technician came he was straight to the point. He got done with the job in only a couple hours and didn't try to scare us into a high price point. Instead, the job came in at just under $500, with a technician that was honest and reassuring about the whole process. Look no further, this is the plumbing company that you will keep for years. I couldn't be happier with their services!

The gas line to our stove became blocked - only enough gas was coming through to light one burner on low. Norblom was our third call to get an opinion on a solution and they should have been our first call! Another plumber quoted us $5,000 to replace a majority of our gas piping. Norblom found the blockage (sediment from renovation work related to our dryer's gas line), removed the blockage and was done in less than 1.5 hours. Thank you!!! I can boil water again :)

Great service at a reasonable price

I was coming home to Rogers tonight on County road 81 (west) at about 7:00pm tonight. The speed limit was 55 I was going 60 mph. This is a one lane both directions. I larger vehicle was so close behind me I could not she the headlights. This continued for about a mile when it finally passed me, it was a Norblom Plumbing van. It continued to drive fast and road the tail of the next vehicle. Finally it turned off on county road 30 near FedEx. Please speak with your drivers as I personally have seen to many people hurt by drivers like this. Thank you.

Norblom Plumbing - I highly recommend!

Excellent service! Mike was professional, ethical, and fun to work with. He even cancelled a large part of the job which another plumber had said I would need. His work was the best plumbing service I've ever had.

Awful value and very high rates. Toilet water shut off valve handle replaced for $130. The o-ring was broken off, allowing for water to run into the tank when shut all the way off. Paul replaced just the knob, the piece that holds the o-ring, and a new o-ring.
Paul checked in at 10:45 via text and checked out at 11:15 via text, and I had received that text at 11:10. $70 to show up and $50 per 15 mins, even if they are done before that the 15 mins is up. They also charge you for the time it takes for them to write up an invoice (not worth charging for, since it’s not part of the technical job).
Definitely not worth the value.

Find a better place on google that had more reviews, even better reviews, and is more at the top when you sort by top rated. I had an appointment for later in the day with a company that doesn’t charge for estimates or coming out, then Mike From Norblom called and said they could come right away. My mistake for accepting convenience.

I called and talked to Mike after my appointment to express my concern and his response was that they texted the cost information and then mentioned that a company that doesn’t charge for a estimate charges more to do the job.
I find a company that doesn’t charge for an estimate to be customer centric and not bottom line hungry.

Sort by top rated, then select the second one down. Free estimate. Don’t charge to come to your house. Customer centric. :)

Great customer service!! Darren was very professional and helpful and had great advice. Would highly recommend.

Jake came to install our toilet. He was polite, professional, and clean. He did a wonderful job. The company was very professional and responsive and provided all the information we needed to know.

We always call Norblom. Been calling them since 1994 when we built our house. They are professional, prompt, courteous and pricing is just fine. Local Family owned. We recommend them to family and friends who call them as well.

I had Norblom Plumbing come to my house 3 times over the past few weeks. The first time they sent a drain specialist to my house to unclog the main drain line. Like most people, I didn't know a plumber and a drain specialist were two separate people, each of which have two very distinct responsibilities and capabilities. When I explained the problems I was experiencing to the drain specialist, he informed me that he would only be able to assist me with the drain. That was frustrating as I assumed a call to a plumbing company would mean all my plumbing related issues would be addressed that day. That is not the case.

I had them come to my house a second time because I was still having issues with the kitchen sink, and again, the same drain specialist came to my house - not a plumber. When he realized there were a few leaks associated with the poor draining, he informed me that he would not be able to fix the leaks, and that he could only unclog the drain. So yet again, I would have to have a plumber come to my house. Again, you would think when you call a plumber, the person they send to your house would be able to address your plumbing related issues. After the fact, their customer service rep even went so far as to tell me that was an unfair assumption. Really?

Finally, a week later, one of their plumber's did come to my house to address the leaks under my kitchen sink. I was told ahead of time it would be a simple, relatively quick job. All said and done, it ended up taking 2 hours of time and over $110 in overpriced parts. The total bill - $432. I was absolutely shocked I was paying so much for what was supposed to be a simple job. That's after already spending $300 on the previous 2 visits.

To their credit, both the drain specialist and the plumber were very friendly. But that friendly chatter will end up costing you.

I even called them to discuss my concerns of being overcharged, and the person I spoke to seemed very defensive and didn't seem to understand my concerns. He told me he would speak to the plumber and that he would call me back the following day. That was 2 days ago and I have yet to hear from him.

Needless to say, I will never do business with this company again. I feel I was charged an arm and a leg for what was supposed to be a simple job, and I was nickle and dimed from the time they pulled up to my house to the time I was handed the bill. I was even told I was being billed their hourly rate during the time it took the plumber to write me my bill.

I called Norblom Plumbing at 8:00 AM and because they had a cancellation, I was able to receive same day service and my repair was promptly completed the same morning. The plumber that was dispatched, Jake, was very knowledgeable and friendly; he provided me an explanation of the work that would be involved and the cost between a repair and a replacement. The charge for the services was very reasonable and I will definitely call on Norblom Plumbing in the future.

Dispatch was polite and helpful. The plumbers who came out were helpful and made sure all identified issues were in working order before leaving. Would recommend services.

Well it couldn't have been better. I called at 8am and they had Jason come out at 11:30. For the two hours I had set aside as I was going to make the repair. But my better judgment kicked in and said you need a pro to get it right the first time. He didn't need to stuff white bread down the pipe. Well worth the money! Thank You!

Had new water heater installed Sept 2020.. Manufacturer Controller failed in April of 2021.. Nordblom team were able to find the part and installed in the same day... Shout out to Amy and Mike for persistence and flawless communication to get this repair resolved... TY Brian

EXCELLENT from start to finish! HIGHLY RECOMMEND! Speaking with Jim on the phone was extremely helpful - his care and kindnesses and expertise were thoroughly appreciated. Andrew's knowledge and work at our house were exceptional - we are so grateful for his careful consideration and help. EVERYTHING PERFECT - THANK YOU!

Great professional team. Definitely recommend.

Very good customer service, was able to have my boilers RPZ test done next day after calling. Very professional job and great communication through the entire process. Would recommend and will use again. Thanks

Will never use again. Refused to come out and check their work after new pipes continued to leak. No follow up call, nothing.

I needed a new water heater due to the manner in which the old was vented so upon furnace replacement the old would not continue to vent. The installer was on time, professional and was efficient and completed the work leaving it looking great. The installer also remembered doing additional work in the house 7 years ago. Very impressive that your team remembers houses and home owners. I have always enjoyed working with Norblom and was pleased when I found out it was Norblom that was contracted by Standard Heating for the heater.
I would recommend your company anytime.

I had a great experience with Norblom replacing an old hot water heater. We had a quote from another plumber with options ranging from twice as expensive to at least 10 times as expensive. The other plumber tried to sell us on a bunch of extras. Then we called Norblom, and Norblom was straightforward with us, reasonably priced, and did great work. I recommend them.

Our water heater went out and created an indoor pool in our basement. Called Norblom Plumbing for help. I was explained the costs involved how they bill and water heater options. However the earliest they could do was later the following afternoon. Which was fine as t was short notice. Even shorter notice was a call back from Norblom about a cancellation and they would be over in 45 minutes. That worked great. The serviceman was courtious, explained the costs again. I needed another valve and repipe. He explained theadded time and materials bill . He answered all my questions relating to the project and an unrelated water softener issue. Will definitely call on Nrblom for any future plumbing work.

I hired Norblom because New Brighton is changing out water meters. My shut-off valve did not work and needed to be replaced to change out the meter. I had never heard of freezing the pipe. I contacted numerous contractors only 2 could do it. They got it done for $400.00 my next best bid was $600.00. These people are pros from the receptionist to the men they send out. THANKS PAUL YOU GOT IT DONE

We had a leaky valve in our toilet and I found Norblom Plumbing from the good reviews on Nextdoor. I called in the morning, the plumber was on site the same day, and it was all fixed 30 minutes later! They have a very helpful texting system to keep you updated about your appointment which I found really convenient. They offer fair and transparent pricing! I'm going to keep them on hand for any future plumbing needs!

We had a very mixed experience with Norblom. I originally spoke with Jim by phone about needing installation of an isolation valve and flushing of tank for water heater. He quoted me an hourly rate and what it would cost if they supplied the valve versus us supplying it. He said that the job would take 1-2 hours. He did not mention any other parts/costs that would be involved beyond that; I was given the impression that it was just the hourly rate + the cost of the valve. Scott was sent out to perform the job. He was courteous/professional and it took him 2 hours to perform entire job. This was all fine until he shared the bill with me. It was approximately $300 more than had been quoted. He said this was because there were some extra pipes that were needed. (these were minor copper pipes that couldn't have cost much).
I responded that we were not informed there would be extra supplies at the outset and therefore I did not feel the extra $300 was fair. Scott had Jim call me and he and I discussed the situation. He insisted that he had mentioned there might be extra supplies- (he didn't!). He also made demeaning comments toward me: have you ever owned a home before?
After much haggling and rude attittude from Jim, he relented and
agreed to charge me just the hourly rate we had agreed upon and nothing for supplies (we had purchased the valve, not them).
Though the job appears to be have done well, the whole experience with the bill and my interaction with Jim left a very bad taste.

Great plumbers! If you guys need great service then you've found the right place!

Decent work, poor accountability. Mistakes were made that required just a bit more communication or attention to detail. Unfortunately this required return trips to fix and they were not available or willing to make themselves available to make up for this, even after politely explaining our frustration. I expected more from a plumber that costs $200 per hour.

I was expecting a 15 min job to take 30 min and pay the $97 plus new valve. They came at 8:51 and left at 10:02 and bill me for 1:15 of time. The job did take 15 min and the rest of the time was standing around wait for the city to turn the water back on. No one ever told me they had to wait for the city to turn water back on, Also the city said that if the plumber would have told them it was a 15 min job he would have waited and turn it right back on. I saw the plumber in my front yard talking to the city at witch point he could have told them it would take about 10min. Total bill was $330.93. Over priced parts and they drive their labor up.

Our water heater decided to give up on us and I needed to get replaced. I found Norblom through Standard Heating and, after reading reviews on Angies List, I decided to give them a go.
It was a great choice. Mike was early and very polite. He explained everything to me and finished the job much sooner than I had expected eventhough my old plumbing had given him issues.
I will definitely use these guys again in the future.

Estimated job at $300-$500 and wound up costing $1300. Overpriced and rude. The quote was done IN PERSON, the estimate was for day 2 of the job. Your response does not pertain to this situation. I stand by my review.

Quick, personable, and knowledgable! I needed a vintage sink installed in my bathroom and Jim walked me through the process and answered all of my questions and provided complete transparency before even booking to ensure this was a good fit for both parties. Andrew arrived early and completed the job quickly and seamlessly! I wouldn't trust anyone else with my plumbing needs.

Installed natural gas piping to a new water heater. Quick and professional service, pulled permits, quality work.

We love Zach. Just purchased a new house and nothing but surprises. Zach came out and made sure our drains were clear and looking as good as possible. Showed us everything and gave great tips. Zach was so gracious and kind answering all of our questions. He is our go-to guy. Thanks Zach.

This company was great to work with and I would recommend them to anyone. I called for a simple water leak and the same night our water heater went out on us. I called first thing in the morning and they had someone there that afternoon to look at the leak and replace the water heater. The pricing was very competitive as well.

The leak didn't go away from the initial visit and someone had to come back out to look again. He was there less than 15 minutes and fixed it at no cost to us. That's service if I've seen it and both service technicians were very professional. Great all around experience on our end.

Had Mike from Norblom out today to do a simple replacement job under our kitchen sink that we just didn't have time to do ourselves. He called to let me know he was on the way, arrived 5 minutes before the beginning of our appointment window, was very personable and seemed like a straight shooter. He also checked our basement floor drain and was able to get Norblom's drain guy, Zach, scheduled right away to clear it out. He was also right on time (arrived 5 min after the appointment window started). Both jobs were done quickly and like Mike, Zach was friendly and very nice about answering my questions about maintenance. Total for the two separate calls was $305. They also replaced our water heater a few years ago (think that was done by a Ben), and we were happy with that service as well. Would definitely recommend them to others.

Got a bid from Norblom. Negotiated a better price and got a verbal start date of mid-November. They were going to take a look at another job of mine, where we were going to sign the contract for the 1st job. They emailed me and said they were passing on both, 10 days before their start date.

Really screwed me. Unreliable, I wouldn't bother calling them. Their word means nothing.

I asked to install a shutoff valve on the cold water-in to the toilet in a rental property. Then, I wanted them to replace the valve assemby and float valve. The toilet was filling very slowly. Norblom replaced components in the tank, but didnt install a shutoff valve (I found this out later).

Then, I told them to install a new water faucet in the kitchen of the same unit (different appointment). While they were at it, might as well have them install shutoff valves under the kitchen sink, too. This is a 100 year old building that doesnt have modern conveniences. The person I spoke to at Norblom said I'll look into pricing the faucet because they apparently dont carry the type that unit needed (?).

A plumber went in and installed shut off valves under the sink, then left me a message saying he didnt have the parts to repair the faucet. I asked for a new one, not a repair.

I talked with the owner, the most I can offer is an $80 credit. They charge a $97 minimum, plus parts and any labor over 30 min. I've already paid $400 for the minimal work they've done. I'm not paying more. I found a guy on Craigslist that did everything I wanted that Norblom didnt, and perfect quality work, for much less $$.

I had a leaky, broken toilet that needed to be fixed quickly. Norblom Plumbing was able to squeeze me into their schedule the very next day. The nice gentleman who came to my house was punctual, did a fantastic job, and was respectful of my space. During this COVID-19 pandemic, I am so incredibly thankful that there are people willing to risk their own health to make sure people like me have a working bathroom. I would definitely recommend Norblom!

I called Norblom Plumbing last week for a plugged up kitchen sink below the trap. I had fought with the sink for 2 hours the night before and finally called a plumber. They had a plumber out to my house within 3 hours of calling on Tuesday morning. The plumber was exceptionally friendly and professional. He cleared up the plug within 20 minutes, checked all of our other exposed plumbing downstairs for any issues, and even wiped down everything under our sink to give it a shine. It was a great experience. Highly recommended.

I can't say enough about Norblom. Jim and Jake are the best! Jim is the guy to talk to have the appointment set up, super nice, knows plumbing inside and out. We always get someone out quickly. Jake is the guy we ask for every time. He is great, efficient, on time, and works smart. Even has treats for my dogs. We won't ever go anywhere else for plumbing.

Appreciated the great customer service at Norbloom Plumbing - they went above and beyond. We needed a water heater replaced as soon as possible and they were willing to complete the work that same day and a good price. Thank you, Norbloom!

Customer service is just terrible

I have been utilizing Norblom plumbing for about 10 years and am always happy with their work. They are knowledgeable, professional, and very reasonably priced. Highly recommend them if you want the job done correctly for a good value!

I had one of your plumbers at my home last week, and he was very knowledgable, professional, patient with my many questions, thorough, and comfortable to have in my home. He was able to identify that all our plumbing system is in order, and the problem we are having is actually an issue of water coming in behind a wall. Calling Norblom was certainly the right call to make for this first time home owner!

Quick & professional! We were having some issues with some basement plumbing. After a quick chat with Jim he thought it may be a partial blockage & suggested a Norblom drain cleaning appointment. Zack arrived promptly for our early AM appointment to clean out our drains. After Zack & my husband added some elbow grease to remove an old stubborn drain cover, Zack found the clog & got us back in business quickly. We are happy with Norblom's service & would use them again.

I had Norblom out to replace an old water heater that had started leaking the day before. They were on time, professional, and charged exactly what had been quoted over email. The quote itself was significantly higher than I have seen from other companies ($1958.99 for an incredibly basic water heater), but I went with it because it’s December and not the time for me or tenants to be without hot water.

The only complaint I had with the service itself is a painted door that was scratched in the process of moving the old water heater up the stairs. They had to work a miracle to fit the 75 gallon water heater up the stairs, so a scratch is understandable, but for the price of service I would have expected an acknowledgement and apology. All in all, though, they did their job and I’m grateful to have hot water again.

We called for an estimate, sent some pictures by email, and had two plumbers at our house 3 days later. The work was excellent, the plumbers were professional, and we could not be happier. Thank you so much!

Had my 15+ year old water heater replaced today by Norblom Plumbing. When I called earlier in the week with questions about the run needed for a powered damper (my previous heater had a very shallow angle), Mike had me take pictures, fully assessed my needs and set up an appt to get the water heater replaced just 3 days later. The installer arrived today - 40 mins early (but he called first and asked permission to come early) - and he had scheduled help to have him remove my old water heater and bring the new one in to the basement. They laid down painters cloth to protect my carpeted stairs and completed the job in just over an hour. My wife and I were shown how this unit works - it's damper is powered compared to my previous unit -- and all works great. The team fully cleaned up the work area and filled out my Xcel Energy rebate form for me to send in for a $150 rebate (done!).

Overall - very happy with the service, speed, friendliness. Would call them again without reservation.

These guys went above and beyond to help us out of a sort of complicated issue from a previous renovation (not done by them, or us) of our kitchen. We also had some repair work done on our dishwasher and they installed the water line to the new fridge. Very professional and it felt like you were dealing with people who really knew what they were doing which was great. We just wanted to leave this review to say thanks for all of the help!

Redid my center island and needed a plumber to re-install my faucets, garbage disposal and dishwasher.

Norblum did a great job at a fair price and showed up exactly when they said they would.

Will hire them again next time I have a plumbing project.

We recently used Norblom for a bathroom remodel. Steve Morse acted as our contact person for this job and he was always responsive and helpful regarding any of our concerns. The job required 4 different sets of people (plumber, remodeling crew, tile-setter, and glass people). All of the people were professional, did excellent work, and were very friendly to interact with. When we ran into some small problems (as will always happen in this kind of job), Steve made sure that they were taken care of promptly. Great job!!

Nice folks, on time, and good price.

Good communication and very responsive! Made quick work of a dripping faucet and charged much less than what other plumbers were quoting for the same repair. Would recommend and will use again!

Norblom was very prompt and cordial when I called, same-day service, kudos there. They couldn't fix my plumbing problem, but they refunded the fee for the visit so that was nice.

I woke up this morning to standing water in the basement. I called Norblom Plumbing and they were here within 20 minutes. Less than three hours later and the issue is resolved and our basement is back to normal. These guys are friendly, honest, responsive and affordable. I highly, highly recommend them.

While the quality of workmanship was good, the estimation of the costs associated with our three small plumbing projects were poor. The estimate was off by more than 5.5 hours of labor, plus the job required two separate trips to our house, further increasing the cost. Parts were more than $300, which wouldn't be more than $100 at Menards (I know this because we bought the parts for the second part of the job and most went unused in favor of their own). We are disappointed with the overall project due to their incorrect assessments on what we could expect for the price of the project. Had we known the price of the plumbing project would be double the original estimate, we would have gone elsewhere. It's also important to note that if you are paying for hours of work, they will charge you for the 15-20 minutes spent prepping your invoice and running your credit card, too.

I have used Norblom and always been pleased with their service, but today was another level. I called with an urgent problem, and they didn’t have anyone available to help me. I explained my issue, and they took the time on the phone to really help me out. Really, you never get this level of service these days, amazing. I will be a lifetime customer of Norblom. Thank you!

Great service on the phone and with a couple different projects I've hired them for

After two excellent experiences, I am a loyal customer for life.

Highly recommend this place. Great all around experience from start to finish. thank you!

Installed a tankless water heater for me for a fair price. Very satisfied!

Hired for my elderly aunt, expensive and not impressed.

Our much more than a century old plumbing has been providing us with mysterious leaks and disconcerting noises recently. We called Norblom expecting to schedule some estimates and repairs within a week, and instead have a repaired sink, drain, and suggested repairs for our remodel project two hours later. Chris, the plumber who came to our place, was prompt, efficient, happy to answer questions and offer a number of alternatives for addressing our old house plumbing concerns. We'll be calling Norblom for future plumbing work, and recommend them most highly - simply the tops.