Best Annual Maintenance in Saint Paul MN

Aaron did a great job in diagnosing the problem with my furnace. He was able to get it fixed and back in service in a timely manner and was very friendly. I would highly recommend him.

Everyone I have worked with at Aquarius thus far has been great. Although my experience with the product itself has been horrible. I’ve had technicians at my home several times since having my water softener installed in late January. I’ve had everything installed from Aquarius and my water quality is still poor aside from the RO system. We have been dealing with the hard water feeling since day 1, strong chlorine smells in the water (we purchased the chlorine system to fix this), yellow stains in our toilets/bath tubs, and most recently high iron content in the water (they said this was the cause of the hard water feeling). Aquarius installed an iron filter for us a few days ago and since then we have had a black film cover our bathtub every night after giving our toddler a bath. Also, we had a huge blowout from the new system in our basement of black dust that covered almost our entire room.

I don’t know if we have just had bad luck, but our neighbors who utilized different companies for their softeners haven’t had any issues at all. As I said earlier my interactions with everyone at Aquarius has been awesome, but at this point regret my buying decision.

***After all this they came a made things right! Everything is working great now.

Louis M. arrived early, was professional, respectful, and kind. He planned ahead and had the parts he needed with him for the job (2 toilets running after flushing.) I have used Bruce Nelson Plumbing for many years - Louis is an excellent addition to the plumbing team. What a relief to have the problem fixed! Thank you!

Alto was referred to me by another customer. So I set up appointment, I'm gonna cut to the chase. I was charged $250 for the first 90 mins and $175 per hour after, and I was told it would be $2 per additional foot to run the snake beyond 100 feet. He ran the snake an additional 50 feet. I paid almost $800. I had to call another company out to actually clear out the wipes stuck in the drain. They charged $198 and actually unclogged the drain.
I spoke with the person that referred me to Alto, whose opinion I trust because he is knowledgeable, I explained to him what Rick did and what he charged me...he couldn't believe it and was not happy as that's not what Alto even charges for multi dwelling plumbing issues.
I'm told they get commission..I guess being a woman that doesn't know much about plumbing, Rick decided I would be his target that day.
The person that referred me is going to try and help me recoup some of the money back, he felt really bad, and has not had this type of experience(work or price) with Alto before, and knows who Rick is.
All it takes is 1 person/employee to give a business a bad reputation.
Due to the experience I had with Alto, I will not recommend this company, and I advised the person that referred me(even though he meant well) not to refer them.