Best Air Cleaners in Saint Louis MO

Very friendly, safe and great pay customer - always happy to work with the crews of Niksic Air Conditioning & Heating.

Aaron was very knowledgeable and polite. He certainly represented your company very well.

I scheduled an appointment with Hoffmann Bros to repair the a geothermal A/C unit in my loft that is currently being rented out. I chose them because other owners in my building stated that they had used Hoffmann and had positive experiences. The first technician came out and told my tenant that the unit was over 20 years old (the age of the original units installed in the building) and could not be repaired and needed to be replaced. My unit is in fact only 8 years old. Several days later, a second technician showed up stating that the first technician wasn't familiar with geothermal systems and that he was there to do the repairs. Again, the assessment was that the unit was over 20 years old and needed to be replaced. They then quoted my property manager the cost to replace the unit. The amount quoted was double what it actually cost to replace the unit. I confirmed with other owners that had recently replaced their units that the amount was highly inflated. The technician also attempted to pressure the property manager into making a decision immediately telling them that their were only 2 units available locally and they risked not being able to get the replacement done in a timely manner with the heat. Hoffmann then billed me for 4 hours of labor for repairs. The 2 technicians combine spent less than 90 minutes looking at the unit. I called another company out to get a second opinion, they cleaned the unit and it has functioned perfectly ever since. The amount that the second company charged me was 1/3 of the amount that Hoffmann charged me for the non-existent repairs done to a unit that they deemed unrepairable. Hopefully this review prevents someone else from being taken advantage of.