Best Cleaned Out in Sacramento CA

Telephone was answered promptly and courteously. They were able to send a technician to unclog our sewer the same day. As a matter of fact, they were able to come earlier than expected. Joe was friendly and respectful and explained our options clearly. When he was finished he explained the warranty in detail. We would use Rapid First again.

I had my kitchen faucet replaced and then found a leak immediately after the tech left. The tech came back twice but failed to fix the leak or respond to my 10 or so voicemail messages, so I filed a complaint with the CSLB, which takes forever to resolve. The faucet was replaced near the end of January 2017, and The Rooter Guys never responded to the CLSB's judgement to pay me. Now I'm in the process of filing a claim with their bond company and trudging through that lengthy process. This has been very frustrating and I think the CSLB process is not very effective at getting contractors to do good work. If you look up The Rooter Guys on the CSLB's website, it looks like they are in compliance. If they are, then it is acceptable for contractors to do lousy work, not fix mistakes, not pay restitution, and just completely ignore the whole process. The CSLB allows this to happen, and then gives them a clean record on the CSLB's website. Not sure who is worse, The Rooter Guys or the CSLB!