Best Sump Pump Servicing in Reno NV

I had used Don Weston Plumbing for a number of years, and always had to put up with the benign neglect of usually taking 5-6 calls and as many weeks to hear back from him or have him show up, since that seems to be the way it works in Truckee. Recently, Don led me on for more than 3 months for a job he said he would do, including having me pick up and pay for parts for an aspect of the job. I finally simply asked him to let me know if he was going to actually do the job, after 3+ months of excuses, weeks of rescheduling walk throughs, and more broken promises. He didn’t even have the courtesy or respect to respond, so I got another plumber to do the job. The plumbing supply house would not take back all the parts Don had me buy for the job he bailed on (some cut pipe), and Don refused to refund me for those parts. This lack of professionalism to follow through on completing a job, and not have the simply courtesy to give me a yay or nay on it, but also the ethical shortcomings for not paying for the unreturnable parts - tells you all you need to know about him. Even in a heated conversation with him about him bailing on the job, he would take no responsibility for his behavior. Tradespeople and contractors are in demand in Truckee, which breeds arrogance in some thinking they can do whatever they want and treat people with disrespect. It doesn’t take a lot to be honest and treat people with respect - Don needs some more practice. Lots of other better plumbers out there to use and avoid the headaches.

I have had Eric, Big Bear Plumbing, do many plumbing projects for me. The latest being the installation of a tankless hot water heater. He has always provided excellent, timely service at a very reasonable price. I would give him more than 5 stars if possible!