Best Pipe Breaks in Reno NV

Do not support this incredibly immature owner. If you want to be charged $180 for a couple of guys to sit in their van and eat their lunch, he's your guy.

This is probably the most cruel someone has ever treated me in a professional setting. When I discovered that I was overcharged by an hour and called to inquire with Wallace Van Allen—the owner—I was name-called, demeaned and told that I should be charged *more* just for wasting his time on the phone. He refused to even hear my perspective, spoke over me talking in circles and making things up, and ultimately told me I was wrong and refused that I had any legitimate perspective, even though I had doorbell camera footage proving otherwise.

I feel so lucky to have found Mr. Don Weston. I needed to change out my kitchen faucet. He was the first to respond. He is amazingly communicative and flexible: answers texts, calls, and emails in a timely fashion; has excellent availability/lead time; sent me photos of his work; is personable and warm; is willing to actually talk about his findings and be instructive on how to use my new fixture and things to look out for in the first days after installation (vs some professionals who come and go and don’t want to communicate beyond a sentence on the invoice). His rates are extremely reasonable. I feel confident he will stand by his work and respond to me as needed. He is trustworthy, let himself in and locked up behind himself. Mine was a smaller job and he treated it with the same care and priority as a big one. Really grateful to have found such a consummate professional. Thank you Mr. Weston, and I hope I’ll have the privilege to retain your services again when future plumbing related needs come up. -jojo