Best New Construction And Remodeling in Reno NV

Great honest company

So I was initially happy with Van allen plumbing until, 2 different plumbers explained to me that the repair they came out and made was something that is only normally used as a temporary fix, not permanent. The plumber that came out from van allen plumbing, made it seem like he was doing us a favor with his fix, when in actuality he was avoiding having to weld the copper pipe. I tried even calling the office and was refrd to ROMAN, who is yet to even acknowledge I reached out to him with concerns. I never had a problem getting them to take my 💰 tho. The copper pipe shown in the pictured use to be 1 consecutive L shaped pipe b4 it was hacked off and hosepipe repaired. Just because something meets regulation doesnt always mean its the best fix...weighing my options. Wow! Itsme itsme

Awesome place awesome environment highly skilled professionals in plumbing also HVAC such a awesome highly recommend company

I called to have a facet in my bathroom looked at. Cold water was coming out fine, but hot water was only trickling out. Gavin came over the next day, assessed the problem (get a new facet), discussed with me what kind of replacement facet I wanted, drove to Chico to get a new one, drove back, and installed it quickly.

While he was at my house, I asked him if there was anything he could do to increase the shower water pressure in my bathrooms. He made some adjustments to each shower head, which increased the pressure greatly (no charge)!

Overall, Gavin did his work quickly and courteously. Would certainly use his services again!

Very disappointed with Best. In 2011, Joe was the only plumber and was on fire to grow his 3 year old business. Now, he will not respond to a request about the descaling shutoff valves on the Rinnai he installed in 2011 so I can descale the unit. He never left instructions this needs to be done once a year along with replacing the water filter. (The unit is still working fine, but has never been serviced!). The lady in the office said they will NOT rpt NOT service this unit since it has been 11 years! (I know a much better company than Best that will descale the unit, but I am capable.)
When Joe removed the 90 gallon water heater it had water hammer suppressors on the hot and cold water lines. I asked about replacing these. His response “don’t worry about it”. I lived with water hammer for about 8 years and finally called him. He and 2 of his crew came to my house and put in a pressure regulating valve to reduce the water pressure. Now we all know this is not going to stop the water hammer, so they entered the crawl space and hammered the nails holding the pipe clamps. Joe pointed to the intake water line for the 3M water filter. More on this later. They did the attaboys and left, but I still had water hammering. Not good for washing machines, dishwashers and toilets.
So I called Jet plumbing and they came out right away and installed an expansion tank in the line before the 3M water filter where Joe had been pointing and voila, no more water hammer. It cost less than $300.
Thanks for nothing, Joe. I will figure out the descaling ports for my Rinnai.

Knowledgeable kind plumbing woman took care of all my problems in just over an hour. She was professional and did quality work. Double checking even under my house to guarantee it was working properly. My go to for any plumbing issue in Reno. I'm terrible with names or I would have it.

GOOD people. GOOD work. Thanks