Best Leaky Faucets And Fixtures in Raleigh NC

Two days before Christmas my garbage disposal and pipes under my sink just fell apart. Dustin was at my house within two hours and had a new garbage disposal installed, everything working, and even checked a few things for me as a courtesy, like my water heater and water pressure. I appreciated his prompt response, his courteous demeanor, and the fact that he got everything fixed in time for Christmas!

We have used TCR several times at our office and our home. We have always been very happy with their timely service and fair pricing.

Quick response, very friendly people and quick but reliable fix!

My mother-in-law called to have someone come out and look over the plumbing in and around the house for leaks because she received an unusually high water bill of over $50. Typically she pays around $30. The gentleman came out and looked around the bathrooms and kitchen and then, without asking, replaced two floats in two toilets, which were fairly new and not leaking. He charged her $309.

My mother-in-law didn’t think the floats were the issue, but waited for the next water bill to make sure. She soon received the next month’s water bill of $908. Finally, a family member came over and after much looking under the house and anywhere there was a water supply line, they found a faucet in the back yard was on and the attached hose was leaking. They turned it off and the problem was solved. My mother-in-law called the plumbing company and spoke to a young lady and told her how the man replaced two good toilet floats, didn’t look around and how much he charged. The young lady basically said there was nothing she could do.

I called today and spoke to the office manager. I let him know what the service technician did when he came out and he said that if he would have talked to her, he would have come out and looked around. He also said for her to call and talk to him if she had another plumbing need. I told him my mother-in-law was a little gun-shy now of Carolina Plumbing and I didn’t think she would be calling them again.

My main frustration is that the service technician didn’t look around, didn’t ask where any supply lines or outside faucets might be or look under the house at all for water leaks. In my opinion, this isn’t good customer service and borders on taking advantage of someone who doesn’t understand plumbing.

Update: once my review was posted, my issue was promptly dealt with and heating fixed the same day. So I feel it's fair to update from 1 star to 3. Thanks for addressing it.

We're disappointed to have to leave a poor review, but we have a cold house and a sick toddler, and temps continue to drop, and we haven't heard from Newcomb since a tech diagnosed a blower motor failed and had to be replaced last Thursday. We were told we'd be squeezed in on Friday if possible, but that they'd call Friday either way. We have had to call for updates. They did not call or show on Friday. They did not call or show on Monday (yes, I know it was a holiday; it didn't keep the house any warmer). They did not call today. We have had to call and ask what's going on. Beyond such unprofessional communication, it's hard for me to believe that a blower motor could not be obtained in a more timely fashion from somewhere local, knowing how cold it is and knowing we have a particularly vulnerable person at home. We still don't know if they'll get the part on time or when they might come install it. Going to buy space heaters for the downstairs unit because we can't use over half our house without putting our coats on. I would like to update this review if the company gets it together and gets our heat fixed, but as of now, not only can I not recommend them, I cannot let this go by without putting in a review. It's the only thing I have control over in this entire transaction.

After discovering a leak in my crawl space I called Mike to see if he had time to come have a looksee. He immediately told me his availability FOR THAT DAY and when he came he discovered the leak was from the water shut off in the house and he commenced to promptly fix it!! Mike has converted a bathtub to a shower in our home and other smaller tasks, he is quite adept at his trade and personable too!!

Eric is the best!

Anthony does excellent work. I've used him several times now (from small jobs all the way to a main line clog). I'm always satisfied with the results. He is professional, courteous and extremely hard-working. Highly recommend.

by far one of the best plumbing companies I have had the pleasure of serving thank you very much!