Best Installation And Repair Of Tankless Water Heaters in Raleigh NC

I began having water backup in my master bathroom when taking showers, and within a few days, it escalated into water AND sludge spitting out of the sinks. I was referred to TCR by my regular plumber, since it seemed to be a drainage issue. I called TCR on a Monday morning about 8:30 am, received a call back before 9:30 am that a service person was on the way. He arrived within 10 minutes, was able to diagnose the problem immediately (roots clogging our drainage pipe), and had it fixed within 30 minutes. That's what I call awesome service. I will not hesitate to call TCR again for plumbing problems, and I will definitely recommend them to my friends and family in the Raleigh/Cary/Apex area.

I had 3 employees come by recently for a AC installation since my last one stopped working. Quick and easy installation. Kenny, Joe, and Austin were all very professional and courteous of my time during the workday. Would recommend to others.

Great experience! They did the job right the first time!

Jason from 3rd Generation Plumbing went above and beyond to install our kitchen sink and faucet after the big name retailer (no names mentioned, rhymes with woes) we paid to install them proceeded to bungle the process for two months. He persisted in following up with said retailer and kept us informed, even while he was on vacation. Then when he was finally cleared to install the sink, he discovered that the DIY countertop tile job by the former homeowners was overextended and required additional work to trim away before the sink would fit. He dealt with this as well despite the extra time and effort involved. Final result looks great and we are very happy with it. Throughout the process Jason was courteous, helpful, and professional. We highly recommend this business and plan to use them again in the future.

I recently needed an emergency repair for a leaky faucet and put out an online broadcast request for service. 1-800 Plumber + Air was the first to respond, via text and email, with a personalized outreach message and number to call for service. Their communications were better than any other responder. They sent DALTON & DAVID right away. The two men were polite and very competent, doing the repair in hardly any time at all. I was impressed.

Also, for a long time I had needed to replace my 20+-year-old water heater and had been delaying doing it. I did not know any plumber I felt I could trust. The 1-800 truck had a $100 off note on it, so I inquired when David and Dalton did the faucet repair about their also helping with that. We made a plan. They helped me figure what to buy at Home Depot for delivery, and they came by today for the install.

Again, these two men were highly skilled, respectful, and helped me understand all aspects of their work, company policies, etc.

If you need any plumbing done--emergency repairs or a big job that is planned, hire this team! They could not have given better service, and now I will be loyal to this company. HIGHLY RECOMMENDED.

Great service!!

Beyu Caffe

I would 100% recommend this company! I wanted a new toilet installed. I called Frank Polk and he was very professional. Frank came on time and did an excellent job installing the new toilet. He did it very quickly! The prices are fair and Frank educated me on plumbing issues. Overall great communication and customer service.

The tech Travis was outstanding courtist and knowledgeable about his job quite an asset too your Co.

Scam artists. Was supposed to be a simple pipe cleaning. They ended up flooding my bathroom and kitchen. I was about to call a water mitigation company that my insurance would approve, but they had already called one of their choosing. They didnt pay for the damages and i was forced to do an insurance claim just to pay for everything. Also, it took them almost a week just to get a toilet remounted.....they kept getting the wrong flange. Unprofessional, untrained, unlawful. Never ever use this company for anything. Also stay away from their other company Air Rescue. They did a tune up service like alot of ac companies offer, but didnt finish the work and left saying they would return the next day. While they were there, they set the ac to 67 and the the fan to on so it would run non stop, yet they had pulled the main fuse on the compressor outside, so the house got hot and the ac wont turn on since its now disconnected. This is the state in how they left things at the end of the day and telling the customer they have to wait till the next day to have it reconnected amd they wouod have to pay another service fee as well. This should be illegal to run a buisness racket like this. Both companies are corrupt and use super shady tactics to earn more money off of their customers. Please share this info with your friends and family so that they too won't fall victim to these horrible tactics.