Best Geothermal Systems in Raleigh NC

Anna and Daniel M came out to inspect our system, tune up and provide recommendations. We received clear information and are glad to be part of the maintenance membership.

The plumbers came to our home within the arranged time window. They were polite and attentive to our issues and they immediately diagnosed the problems and finished the work promptly. We had an issue with 'banging pipes' when the clothes washer was running and we also had a leaky bathroom faucet. They put padding/braces on the pipes and this solved the problem; it was not a serious issue as we suspected. My wife also noted that hot water did not come to our kitchen faucet unless we ran another faucet in a nearby bathroom. They immediately realized that the kitchen faucet had a low flow nozzle; the flow was too slow to kick on our tankless water heater. They double checked the work when finished. Every things was done as promptly as possible and my wife and I could not be more pleased. Finally the cost was quite reasonable.

*** Update and change in rating**
I got a call from their leader. He totally listened to everythign and understood my point of view. Net result= issue fixed. Great follow up and customer service

it all depends on technician you get. I do have them for my maintenance service at my home. But last week, I asked for their service at my renta, wrong diagnostic, wrong service. When I called back to say AC still didn't work, suggestion given was another tech visit for more diagonostic for 200$s. So we called another reputed company.. within 15 minutues guy told us the problem was Thermostat tripping zone and not starting the AC at all! I have my entire AC unit replace by Raleigh Heating and Air/Air experts and I have mainteannce plan with them. Now its making me question the entire service.. trust is broken!