Best Furnace Working in Raleigh NC

I did recent bathroom addition and hired Your Service Professionals to do the job. First, Kevin was the plumber they assigned and he was great. This guy is funny, courteous, can do everything. I am very satisfied with the workmanship. Second, Dawn is the main office person that I dealt with. She was also very courteous and kept me informed of all the activities. Overall experience with Your Service Professionals is great. I would definitely recommend this company to others.

Always get competitive quotes. If your installer finds problems they missed in their original fix, they probably aren't experts at their trade.Service Experts installed a replacement heating and cooling system in my sweetheart's home. About a year later she commented that her bedroom was always colder in the Winter and hotter in the Summer than before the replacement. I suggested maybe the system needed to be balanced so she called Service Experts to check it out.They found the problem almost immediately. You need an additional return because there are too many vents in [the bedroom]. They assured her this would resolve the issue. Then they found that one of the vents fed the garage and would need to be disconnected or require a safety valve to prevent vehicle exhaust from entering the the house.When these fixes didn't work, calls to Service Experts went directly to voicemail. Frustrated and at a loss for how to resolve the problems, she asked for help.So the problems at this point are that the bedroom is still hotter or colder than the rest of the house and the garage no longer receives any heating or cooling. Additionally I'm asking a simple question, why weren't these issues, especially the safety issue, addressed when the system was replaced?I called three Heating and Air companies that were well rated online and with no BBB complaints. Looking at Service Experts, the BBB receives over 100 complaints a year on average.Each company was paid to review the system and independently came to the same conclusions. The additional return was unnecessary in the bedroom. The old unit was able to heat and cool the bedroom properly and that's the clue. The real problem was that the new system was grossly over powered for the space. This caused it to short cycle which means that it didn't run long enough to evenly heat or cool the house and it also was unable to adequately remove humidity in the Summer. Cooling could be addressed fortunately as the air conditioner had the ability to run at a lower power, but heating was not resolvable. The only way to address that would be to replace the heating system completely or place a small space heater in the bedroom. Even seasonal balancing will not resolve the heating issue.For the garage, the safety valve they installed was a 90 cent part that was installed backwards, preventing the garage from heating or cooling and allowing air from the garage to enter the house. The valve clearly has a label stamped into the metal case indicating which way should have been installed. Reversing the valve would have allowed the garage to heat and cool again, however none of the companies felt this was an appropriate resolution for the hazard it was intended to resolve as the valve selected didn't completely seal. An appropriate flow valve was installed as well as a carbon monoxide detector.The total charge to resolve Service Experts miscalculation and failed fix was $130.00 plus life with a space heater. Replacing the heating system was simply cost prohibitive.Service Experts had the opportunity to resolve this. When that resolution didn't work, they stopped taking calls. I'll leave it to you, dear reader. to decide why that was the case. Best of luck with your heating and air project!

David did a wonderful job explaining to me what was wrong with our air conditioning system. He took the time to show me the old part and tested it in front of me so I could see that it was bad and needed replacing. He then took the time to show me how the new part tests so that I could see that the new part is good. He is knowledgeable and is an excellent ambassador for your company.