Best Flood Damage in Raleigh NC

Best plumber I have worked with! TCR was responsive and easy to communicate with and went above and beyond to fix my plumbing issue on a Saturday. Their fees were also fair and reasonable. I highly recommend.

We had a pipe break in a wall in our house. The waterfall created a considerable amount of damage, and so we had not been having a great week. Late in the day. on a Thursday, we called Roto-Rooter hoping to be able to get a plumber out before the weekend. We were surprised to hear them say they were sending a plumber from Raleigh and he would be there soon.I'd had a bad couple of days, and am slow to get up and down stairs due to a disability. Mustapha was kind and patient with me while he explained things more than once. Less than three hours after our phone call, our water was back on, and I was relieved that we were charged a fair and reasonable price. I also had peace of mind that the work was done expertly.Roto-Rooter will be my only call next time! I am not a pushover, but I do believe that you should commend someone for excellent service, and this is exactly what we got.

In terms of the job, the plumbing was done well, and relatively quickly.My issue is with Roto-Rooter. They gave me a four-hour window for the repair, and so I waited around all morning and the guy didn’t show up until 75 mins beyond the window.No discount, no explanation other than “were short-handed”. Give people more notice, especially since they may waste an entire Saturday morning waiting for a service that’s not coming until hours later.