Best Sewer Locating in Portland OR

Not only is this company twice as expensive as anybody else around, but they will not take responsibility for faulty work. They almost caused a flooding of sewer material at our facility, by using parts not rated for this kind of application. When we tried to contact them about the problems, they flat out denied they had done the work. Even though we have before and after pictures and videos. Very unprofessional behavior, and they refused to even come out and look at the problems they had caused. I will certainly recommend to anybody to steer clear of this company.

Very easy to schedule. Technician was communicative, on time, and very professional. Highly recommended.

This company was highly recommended to me by a contractor I completely trust who has never steered me wrong. I was scheduled fairly quickly for an appointment 6/29. The day before, I received a call asking if my time slot could be moved to 12-1pm, and if anything changed I would also receive another call. On 6/29, there was no call and no show. I called and left a voicemail as my call was not answered, questioning where the plumber was and trying to get any updates. Just after 3pm, I received a call from the plumber telling me he was on the way to my house. Upon questioning him on his arrival, he said this was an add-on job he had received a call about. I told him I had a scheduled appointment and it was a no-call/no-show, and no one answered my call earlier that day. The issue was fortunately a quick fix, but unfortunately a large cost, and also only temporary... After approximately 3 weeks, the issue returned. I wavered about calling to have this dealt with again as I received such poor service the first time. I finally broke down and called the afternoon of 8/9. Although it was during regular business hours, I was transferred to an answering service with whom I left my message. I never received any response from this call. I was about to post a similar review when on 8/25 I received an email asking if I still needed service and apologizing for staff turnover that was causing delays. I immediately responded and said yes, and noted that I had left a message on 8/9 with no response. To this day, I still have not received an email or phone call, nor has the problem been fixed. It's been extremely frustrating and I definitely cannot recommend this company.

They know their business.