Best Periodic Maintenance in Portland OR

Left this on Yelp, too, but just want to get the word out on a great plumber: Had a great experience with Steve Ackerman (the son)! Called with a leak issue (from the ceiling), and while they couldn't work me in for a couple of days initially, they called back shortly after the same day when they had a cancellation. Steve arrived when he said he would, was polite, personable, and thorough. He tried to minimize the damage he had to do to the drywall to find the cause of the leak, and he explained every step of the way. It required another trip out to the house to get everything resolved (to allow time for drying of wet wood), but he was efficient, thorough, and left my house even a bit cleaner than when he arrived. Nice guy, obviously very knowledgeable about what he does, and he gave great advice. I will DEFINITELY use him if I ever need a plumber again.

Was quoted a cheaper price by home depot then what the technician told me. But home depot did not know I was not code compliant, and did say that the price is subject to change upon a technician diagnostic. I am assuming the first quote is if nothing needs to be changed but the water heater itself. So although it was more than the initial quote from home depot I was not surprised as most older water heaters need repairs to other parts connected to the heater to be compliant and up to date or repaired in general. So not mad, but home depot should make that fine print (of being subject to change based on what your specific needs are,) into bigger print so peoples expectations of quotes are more aligned.

Negative experience. Very sad that I used them. Charged for their 'drive time' versus the actual 'work time' which translated to 1.5 hrs for 20 minutes of work. At their rate of $135/hr, that meant a real rate of $600/hr. Yikes. Nick said the best solution was to rebuilt the guts of a 2014 American Standard toilet....really? And he did not have the basic parts and had to go get them. American Standard is the basic model they recommend and were informed in advance that it was the one to be fixed....yet no parts on his truck, even though he said that he came from their supply warehouse directly to my residence.
If you need plumbing service, my advice is to go to another company!!