Best Locating Tank in Portland OR

A disaster in the water main flooded the basement of our building. It could have been much worse if it was not addressed immediately. We called River city Environmental. They brought their Guzzler truck and fixed the problem at the cost we agree on.

This company was highly recommended to me by a contractor I completely trust who has never steered me wrong. I was scheduled fairly quickly for an appointment 6/29. The day before, I received a call asking if my time slot could be moved to 12-1pm, and if anything changed I would also receive another call. On 6/29, there was no call and no show. I called and left a voicemail as my call was not answered, questioning where the plumber was and trying to get any updates. Just after 3pm, I received a call from the plumber telling me he was on the way to my house. Upon questioning him on his arrival, he said this was an add-on job he had received a call about. I told him I had a scheduled appointment and it was a no-call/no-show, and no one answered my call earlier that day. The issue was fortunately a quick fix, but unfortunately a large cost, and also only temporary... After approximately 3 weeks, the issue returned. I wavered about calling to have this dealt with again as I received such poor service the first time. I finally broke down and called the afternoon of 8/9. Although it was during regular business hours, I was transferred to an answering service with whom I left my message. I never received any response from this call. I was about to post a similar review when on 8/25 I received an email asking if I still needed service and apologizing for staff turnover that was causing delays. I immediately responded and said yes, and noted that I had left a message on 8/9 with no response. To this day, I still have not received an email or phone call, nor has the problem been fixed. It's been extremely frustrating and I definitely cannot recommend this company.

Ryan Whiting is hands down one of the best directional drillers I have ever met. Ryan is the man to call if you want the job done right the first time. Fast, safe, and efficient worker.