Best Hydro Excavation in Portland OR

I was very impressed by the whole operation start to finish including the customer service on the phone, the technology used to confirm appointments, the technicians themselves and the work performed.
I have historically been stressed to call a plumber but this experience changed that for me. Great job ProLine!

My Septic Tank was overflowing. I needed help fast. Chad and his crew from River City Environmental were there the next day and resolved my problem. Fast response and a fair price. I have had them pump the tank twice before, and they always show up when they say and do the job.

Great company! The guys (Jesse & Louis) were honest and took time explaining each step performed. Previous companies quoted replacements, after reviewing video, the quotes were for pipes already replaced. Overall this company saved us over 10k. Thanks Clog Pro everything, excellent service!

Super friendly and were abke to get our problem fixed the first time!

PJ and his assistant were on time, courteous, cleaned up after the work was performed. Despite the disruption in our yard to install a sewer access port, they made the project about as “painless” as possible.

I called Portland Mechanical Contractors. I told them that they would need two people and two ladders for saftey. They said they would be at the store at 8:00 am and call before they got there. They told me it would be 60.00 one time travel fee and $122.50 an hr for two guys. Any other trips would be free since It is no longer an estimate but a work order.
They called at 7:58 telling me 8:30, There was only one person, so I helped him set up ladders Rope and get the tools up on the roof, took 5 Minutes. We found the problem quickly. We were off the roof by 8:55 am less than ½ hour. He was going to find out if they had a (Draft Motor)in stock . I texted him at 9:15am,to tell him I wanted a quote first. I was a bit surprised he was still outside at 9:45. He said he was still on hold to see if they had the part. He was frustrated he was on hold. So he left to Oregon city to see if they had the part, because he would have to pick it up anyhow.
I could buy the part for $202.00 (online)I knew this because I helped him on the unit. Well, He texted me at 10:48 to tell me it was 382.86. I thought cool $202.00(Parts), $60.00(travel), and 122.50 for labor. (really only 30 minutes and one person) 382.50 was just about right according to my calculations. So I called him right back to say cool go with it. But he told me 382.50 for parts and 3 hours of labor and still adding up. First of all it was only 10:55am I pointed that out to him. He got to my place at 8:30am. I asked how he justified the price for the part, I’m sure he gets wholesale prices. Plus I’m sure it would have been another 1 hour to install and He was an hour out and charging for drive time. He said his time started when he called me at 7:58. What the hell was the 60.00 travel for? I’m suppose to pay for him being on “hold” (45 min) with his own company and venders and his drive time to pick it up and deliver it at 122.50 an hour. I could have had the part delivered here next day delivery for 245.00. No hold time, no drive time, what a waste of time.