Best Shut Off Valve in Plano TX

Until today these folks rated 5 stars from me. I called them, explained exactly the problem. They sent out a plumber who said he was not interested in replacing my water heater circulation pump. In case this was a one-off visit from a sleepy apprentice, I called to check with the office. She agreed. Must be contagious and has spread throughout the company. DOA.

I had a faucet that wouldn't stop leaking and garbage disposal completely stopped working. The guys came out the next day to inspect the issue. I then scheduled an appointment for a later date for completion. Prior to that date, the leak got worse. Toni, the receptionist, was able to move me up and the guys came back out to resolve the issues. Toni and the guys were all a pleasure to work with and they did an amazing job on keeping you informed on delays and arrival times. I'd definitely use them again.

Repair shower drain.Thankful for timely response.Somewhat costly for a little over 1 hour of work, and no parts involved. Wish they would have cleaned up better. Also was told that a hole in garage ceiling would be needed to check pipe and would be about 3X3, but unfortunately I ended up with 2 holes 1 3 x 12 and a 10 x 10. I don't handle surprises well. I know this is no fault of Earl's Plumbing but now the the faucet in the shower will not stop dripping, just a bad coincidence, its a 20 year old faucet and it chose today to go bad, after Earls had already left. Its been that kind of a day, we all have had them.

Koen fixed the problem with my shower that had plagued me for months! Professional, on time, honest, expert work. I am very pleased with the job and will highly recommend them and use them as my go to plumber. Thank you, Koen!

Jack and his team did an amazing job on my slab leak. They responded quickly and were able to troubleshoot the problem and reroute the hot water lines through the attic and walls. No need to dig up slab and ruin my hardwood flooring. They finished the job quickly and were very professional.

So they just hang up the phone on you, I asked information about cost and installation and told him he was the first one I contacted and he just hung up on me. Elite? Not so sure.