Best Roof Repair in Plano TX

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.

Punctual, knowledgeable, and friendly

What a pleasant experience in the midst of hail damage and countless repair calls! Zoom Drains showed up almost immediately after my call. The technicians were courteous, informative, professional, and honest about work needed/optional. The owner volunteered a very fair price. I’d use them again and recommend them to friends, neighbors, and relatives!

Very helpful and got the job done well. They cleaned up afterwards and provided tips on how to keep the issue from recurring. Very satisfied customer here!