Best AC Replacement in Plano TX

Great Service. Very quick and professional.

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.

Marcus was very professional. Things went very smoothly. Highly recommend!

Got quotes from 2 other companies before I got to these guys. Legacy wowed me from the start. The receptionist Carmesha set the pace with exceptional customer service. She also went over and above to get me scheduled asap. The plumbers too time to explain everything in detail and then gave me my options (no chaser). Always on time and frankly one of the best experiences I've had with plumbers. Adam and Matthew were quick, efficient, informative, direct, and definitely subject matter experts in getting the job done. Sidenote: They also came in cheaper than the 2 previous quotes. Save yourself the worry and just call Legacy.

Working with this plumbing contractor was a pleasure. Their professionalism and expertise were evident in every aspect of the job. From the initial assessment to the completion of the project, the contractor provided reliable and efficient plumbing solutions, leaving us completely satisfied.

Myself and my neighbor split a duplex. We needed work the house. This company told us we needed things done that were not done. They charged us for that. The contract said half the money was required up front and the rest upon completion. We each paid $4,290.00 . They started May 5 leaving a balance of $1,000.00 left. Which was to be paid upon completion. They told us to pay before they would finish. They finished June 23. They dugout my dining room and filled it with dirt. They then charged to take the dirt out of the house. An extra $300.00 each. If you use this company beware!

Very reasonable pricing, on time and did a great job replacing my kitchen faucet and toilet. Will definitely use them again!!