Best Pipeline Repair in Pittsburgh PA

They did excellent work, adjusted to an unexpected situation on the fly without changing the quote and were really easy to communicate with. Nate called during business hours (instead of 9pm like other companies) and also was willing to communicate via email/text. Easy to pay the invoice. All around pleasant experience.

No ShowI Called Gillece to repair a leaking hose in a water purification system they installed within the past year. One of the first things the telephone rep asked for was a credit card number to pay for a service call. I mentioned to her that we had just paid $2000 for the installation less than a year ago and I told the Gillece rep we should not be having this problem. After putting me on hold for about a minute she came back on the phone and told me there would be no charge for the service call. The customer service rep mentioned someone from Gillece would call to let us know when the technician was due to arrive. We did receive a call back a few days later mentioning the service technician would arrive in a few hours. The service tech did not show. I waisted an entire day waiting. There was no follow up call or apology on the part of Gillece.As a result, my wife called another company which came on time and did an excellent repair at a fair price.

Do not use them unless you want them not to show. Made an appointment for them to do work a week ago, they inform me the day of that I am not on the schedule… and when they do show up, they will accuse you of not paying them. With a different incident, I had work done previously and spoke with someone on the phone and arranged payment with them, and days later I receive an email being harassed that I did not pay them. Clearly unorganized and unprofessional.

They may or may not do good work. Personally I have never used them, will never, or refer them to anyone since they don't know how to clean up after themselves and take their garbage with them. I am a contractor & every place I go into that this company was in before me their garbage or specifically the old hot water tank is left behind for someone else to remove. That is completely unprofessional & lazy. Learn to take your trash!