Best Water Heater Warranties in Phoenix AZ
Plumber
Remington and Miguel were very friendly and informative. They solved our drain issue and explained what further action would benefit our old pipes. They were both great with our little dog too.
www.deervalleyplumbing.com
2411 W Lone Cactus Dr, Phoenix, AZ 85027
Plumber
CAUTION, STAY AWAY!
In January 2012, these guys, techs Tim & Rob, beat me out of $485 and destroyed 24 ft of underground sewer line that I had to replace. They ran a camera in my line and told me my piping was clay and recommended “jetting”. They ran the camera after “jetting” and told me all was well. 4 days later the line backed up again. They sent a different tech out who told me there was nothing he could do; my line was filled with mud which meant there were holes in the pipe. I was quoted a ballpark of $2,200 to repair the 24’ line. I got a couple of laborers and we dug it up ourselves, turns out the pipe wasn’t clay, but a material called “Orangeburg” which cannot stand up to the high pressure of jetting. Tends to blow big holes in the pipe; I know this because Tim and Rob told me.
I called them to come inspect the pipe once it was uncovered, but they ignored me.
I replace the line myself with new ABS and kept the old pipes (smelly, disgusting, health hazard) for 2 weeks for inspection, but I couldn’t get a response. I did get one call back from a woman named Amy who asked me to fax over all invoices and info and said they would get right back to me. I was asking for my $485 back and an additional $250 toward labor cost, which I thought was reasonable. I never heard from anyone again.
Certified mail is returned unsigned; I filed a small claims suit but can’t get anyone served due to bogus address on ROC and ACC websites. A complaint filed with the Registrar of Contractors has also been ignored. These guys are really slippery, but I will continue to pursue them any way I can until they make this right.
Read the terms and conditions on the back of the invoice they have you sign. It says disputes must be litigated in Pinal County. Nice, huh? I cannot locate the person in Pinal listed with the state as the Statutory Agent, like I said, really slippery.
www.optiononeplumbing.com
In January 2012, these guys, techs Tim & Rob, beat me out of $485 and destroyed 24 ft of underground sewer line that I had to replace. They ran a camera in my line and told me my piping was clay and recommended “jetting”. They ran the camera after “jetting” and told me all was well. 4 days later the line backed up again. They sent a different tech out who told me there was nothing he could do; my line was filled with mud which meant there were holes in the pipe. I was quoted a ballpark of $2,200 to repair the 24’ line. I got a couple of laborers and we dug it up ourselves, turns out the pipe wasn’t clay, but a material called “Orangeburg” which cannot stand up to the high pressure of jetting. Tends to blow big holes in the pipe; I know this because Tim and Rob told me.
I called them to come inspect the pipe once it was uncovered, but they ignored me.
I replace the line myself with new ABS and kept the old pipes (smelly, disgusting, health hazard) for 2 weeks for inspection, but I couldn’t get a response. I did get one call back from a woman named Amy who asked me to fax over all invoices and info and said they would get right back to me. I was asking for my $485 back and an additional $250 toward labor cost, which I thought was reasonable. I never heard from anyone again.
Certified mail is returned unsigned; I filed a small claims suit but can’t get anyone served due to bogus address on ROC and ACC websites. A complaint filed with the Registrar of Contractors has also been ignored. These guys are really slippery, but I will continue to pursue them any way I can until they make this right.
Read the terms and conditions on the back of the invoice they have you sign. It says disputes must be litigated in Pinal County. Nice, huh? I cannot locate the person in Pinal listed with the state as the Statutory Agent, like I said, really slippery.
1575 E Jackson St, Phoenix, AZ 85034