Best The Gas Connection in Phoenix AZ

The technician was very informative as to what the problem was explained it to me and took care of it in a very timely manner thank you very much

Very disappointed, we purchased a $1700.00 Raheem marathon fiberglass hot water heater when company was Benjamin Franklin plumbing in 2013. When we purchased we paid for a 10 year parts and labor service contract. Included in this service contract they come out once a year to drain and inspect. Was real happy with company until bought out by Day and Night. Called today to set up yearly appointment and was told that I had no contract with them and they would not honor what I paid for, but if I wanted to pay for a service call they could take care of. Beware if you do business with this company as they don’t honor purchases from previous owners. Pretty sad to think that’s how they take care of loyal customers. If lady who answered phone looked at our history she would of seen that 2019 we also paid $800 for anti siphon valve to be installed. Well Day an Night I’m sorry to say you lost another customer and I’ll make sure everyone I know is aware of how you take care of customers. Sorry but how you made me feel today your service isn’t even worth 1 star.