Best Plumbing Challenges in Phoenix AZ

Our water heater was due to be drained and inspected. Also, it was time for our water softener sediment filter to be replaced. Anthony Potts was dispatched and, while inspecting our softener system, he stated that, based on its age, our carbon filter should be changed, too. He was very thorough in explaining the workings of our softener system and how changing the carbon filter was crucial to protecting the actual resin "softening" of the water softening unit. Since the filter had never been recharged in the six years since the system was installed, we agreed. Anthony took the time to test the water for chlorine to ensure that the resin had not been compromised to the point of also needing to be replaced. He subsequently reported that the chlorine levels were still at a good level and nothing further was needed.While he was there, I mentioned that we had been hearing hammering sounds in the wall of one of our bathrooms, occurring when either the toilet or faucet was used elsewhere in our home. Anthony posited that the pressure release valve might be to blame. Upon investigation of our front yard PRV, Anthony noted that the pressure on the valve was set too high for our locality, which could explain the noises we heard. He stated that the city could increase water pressure at times without our knowledge and if the combination of city water pressure and PRV pressure load were set too high, the stresses created could ultimately damage the pipes within the walls of the house. After Anthony replaced the valve with a new adjustable version, we have not heard any more noises! Anthony was very professional. courteous, and polite. Would highly recommend Benjamin Franklin Plumbing (and Anthony Potts) for your next plumbing job!

Fast and did a great job replacing our broken water heater very impressed with the technician did a great job will recommend to friends and family thanks

GREAT experience with this company!

Scott is a great plumber & electrician. I am so lucky to have found such a reliable and honest professional. His prices are the best on the market, he's always on time, works very professionally and really knows about his stuff! Plus he always goes the extra mile by leaving the place even cleaner than what it used to be! He's done a lot of works with my home and I couldn't be happier I hired him.