Best Heat Thermostats in Phoenix AZ

Very respectful!!

Serviced our rental house with a plumbing problem. When repairman arrived, problem had corrected itself (maybe because tenant had plunged the toilets). After checking everything out for 25 minutes, the plumber left, saying no charge!!!! Not even a trip charge! Boy, will we use them again!

First of all I want to say I have doing business with ACE for more than 8 years and absolutely satisfied until my recent experiences in 2018I have a maintinance contract and had requested my annual service call late February. The technician came out and after initial inspection went into his sales pitch to sell me a new unit. After providing his quotation for a new AC the technician was disappointed I did not sign for new unit as according to him 85-90% of his customers sign immediately! I told him I would think about it and proceeded to get 2 other quotations. Late March I called ACE and specifically told the Service Manager I was looking for his best price on a new unit as I had received lower quotations. He requested to send same technician here to check ducting. Anyways came back with a quote of 5% higher than they quoted me 30 days earlier. Technician first told me this was a much better AC unit and he wouldn't recommend the unit he quoted me 30 days prior. Then proceeded to tell me the ducting work was not included in prior quote which I quickly produced to show him it was. All said and done the technician told me I was wasting his time and would not have come to my place if he knew I was shopping. The most disappointing incident here is that after ACE did initial inspection and proceeded to tell me I absolutely required a new unit, they forgot to mention my refrigerant was 4lbs low(22%). After having another company recharge my system all is working well. Conclusion is I had a bad experience with a high pressure salesman acting as a technician