Best Electronic Restoration in Phoenix AZ

I use Parker & Sons whenever I need electrical or plumbing help. They never fail to fully please me. I had an electrical issue at 3am on Christmas Eve a few years back. They came out immediately fixed everything and there was NO surcharge of any kind. Every employee is very friendly and they all know everything they are doing. Can't say enough!!

We have used Johnco Plumbing last year for a sewer line break through our service line warranty (they were the ones to pick them and send them to us) Service was great and a great job done without us ever having to fight with the insurance. SO we decided to use them this time when we have had an issue with our water heater leaking. I called at just before 8am no answer left a message w/phone# no call back after an hour. Called again just after 9am still no answer and left a second message, waited and another hour and still no call back. I called again just before 11am and finally reached a live person. The representative took down the model#, serial# and the brand of or water tank and gave us a window time of 11:30am-1:30pm. well 1:30pm rolled around and no one showed up nor did we get a call that a plumber/tech would be late. I called again and still no answer only answering machine left a 3rd message. No call back AGAIN. Called a final time around 3pm and left my final message that I was following up and we have a no show. FINALLY at 4pm a plumber/tech called stating he only was forwarded our issue at this moment and if we can reschedule to MONDAY. I told him absolutely not, I've called and spoke to someone around 11am we were told a timeframe of 11:30am-1:30 pm and its now 4 PM and now you want to reschedule? I don't know whose exactly at fault here whether our info was never passed on to the plumber/tech or the plumber/tech forgot and lied about not getting the job til then...but something needs to be done about your customer services process.

They were awesome