Best Can Lighting Installation in Phoenix AZ

George Brazil Services technician Michele J came to our home today to complete a routine check up of our heating and cooling system. Michele called to let us know what time she would arrive and arrived at the exact time. She was knowledgeable and professional of her duties. She preformed the inspection and let us know the results. Michele was able to contact the manufacturer and change out a part that was not preforming correctly. Its great to know when it hits 115 degrees this summer we have a capable company in George Brazil and its employee Michele J to call if needed.

This is my 2nd experience with Penguin Air and I continue to be impressed. I have two AC units and one of them was not working. I put in a call to Penguin Air and was again impressed with how courteous they were over the phone. It was understandably an extended wait for service due to the busy summer months and I called to ask for an ETA due to other appointments. I half-expected a very curt or abrasive response from the lady on the phone but what I got was the epitome of courtesy. Upon the arrival of the technician, Jimmy Browne, I could tell that he was tired from previous customers but he did not let that diminish his customer service. I explained my problem and Jimmy sprang into action. I chatted with him while he worked and found him to be a great conversationalist and an overall good man. What really earned this 5 star review was something Jimmy had that is in short supply these days. Integrity. While checking my 2nd unit (the undamaged one) to make it a thorough service call, he accidentally broke a piece of the unit. He could have simply told me the part was worn and needed to be replaced along with charging me for it. Im dumb and wouldnt have known better. Instead, Jimmy laughed and owned the accident. He didnt charge me for the part he broke. Again, I wouldnt have known any better.Thank you Penguin Air for employing men of integrity like Jimmy Browne.

This is a top notch service starting from the top and every aspect of a well run company. Their field personnel are extremely competent and always communicate their activities so you know exactly what is being done. I recommend Scott AZ services highly.