Best Underground Plumbing in Philadelphia PA

I’ve had great experiences with East Falls Plumbing. They replaced a hot water heater within a day of contacting them and did a great job. They were great to work with and very reliable.

Top notch all around! Can't say enough positive things about this business! The owner and his staff are aces! They're reliable, on time, courteous, considerate, respectful and do the most beautiful, quality work!

They have helped me multiple times at my rental properties doing drain cleaning / clogs! Top notch service and the BEST price !

I first contacted these guys more than a month ago after a recommendation from a neighbor who had them install a pump.They initially came out in two days and told me the shower head needed to be replaced. I bought several that weekend, tried them all, and the issue did not go away. Called these guys all first thing the next week to tell them.The technician came out again a couple days later and took photos. He told me the cartridge usually takes just one or two days.Nobody called me for several days. So I called them again. The woman I spoke to said they must not have heard back from the supplier but they would contact me as soon as they did.Another week went by and still no phone call from the plumber. So I had to call them back again. This time I was told the photos the technician took were not clear. I immediately walked downstairs, took several photos, emailed them, and asked for confirmation they were okay.Another week went by. Again nobody responded. So I called and left a detailed urgent message with their answering service.The owner and namesake emailed me the next day early in the morning asking if he could come by. I replied within ten minutes despite being before 5am out West where I was traveling, explaining that would not work and asking if they revived the part. Nobody responded.So after 5 days I contacted them again. The woman I spoke to had the owner call me while I was on the line. Joseph explained this is is not how he does business and asked if he could come by today at 6:00am. I asked about a later time and he offered 6:30. Seeing he wouldn’t go much later, and given he seemed apologetic, I reluctantly agreed. We confirmed the 6:30 visit.Joseph also explained the supply house told them were two cartridges, they didn’t know which, and he would show me all the communication. He mentioned they wouldn’t charge me a service fee for the instal - only for the part. It was odd he didn’t tell me the price but I didn’t think anything of it at the time. Another odd thing was that I asked several times how long it would take to get the part and install it if we agreed though Joseph did not give me any answer.So this morning I awoke at 5:00 and was on my stoep from 6:25-7:05. Nobody came by.When I emailed to inquire and express my bewilderment, Joseph responded saying he called me this morning and left a voicemail. My phone has so not disturb on before 8am for obvious reasons so I did not see. I checked and did in fact have a voicemail - but it just asked me to call back. And it’s a moot point because we confirmed the 630 time. Backed by the word of the owner and namesake.I responded to his reply not even fifteen minutes later simply asking for the price of the part. This time Joseph did not respond.After more than a month, the office staff has now not responded at all a few times, responded extremely slowly others, and lied. Now the owner and namesake did not show up.And they haven’t even told me the price for the cartridge now that they heard back from the supply house. While I didn’t know why before, I do now. Just look at other google reviews.Don’t waste your time.

BEWARE. Do not do business with this guy do business with this guy at all costs. He decided to divert my back gutters on my property for water that actually entered from the other side if the property. He dug a trench to run that water away.He then decided to tie the downspout from the back if the house and wrap it around the side of the house and tie into the front downspout.He was never authorized to do this work and when I spoke to him. Jared said he would fix i . He then proceeded to threaten my wife with law suits and mechanical leans on the home. Also said he fell from the ladder and was injured.Last I heard plumbers dont install gutters. He performed unauthorized work without talking to me the homeowner and then threatened my wife.Be warned bad practice.

I can't recommend these guys highly enough! Our old water heater sprung a leak and we were without hot water. After calling nearly a dozen plumbers, who either couldn't come out for at least a week, or quoted us some outrageous amount, Julio and Eddie came to the rescue! They squeezed us in within an hour or so of calling and finished the job in under 2 hours! They were friendly, professional, and very, VERY reasonably priced! We'll be returning customers as long as we live in Philly.

Over charged

Ok.. fast and through..

Nick installed a valve behind the fridge and was professional, friendly, and did a great job. Very highly recommended

The owner is completely disrespectful and rude. Do not hire. They block up the street where their garages are and refuse to move their vehicles. He told me today “well I own all the garages and I’m making money so I don’t care”Completely disrespectful to the neighborhood.