Best Underground Services in Philadelphia PA

I’ve had great experiences with East Falls Plumbing. They replaced a hot water heater within a day of contacting them and did a great job. They were great to work with and very reliable.

I am very satisfied with the emergency service I received from Aqua Plumbing. My serviceman Vinny was very courteous and fixed my plumbing in a timely manner.

Professional, punctual and friendly crew. Very satisfied with the work performed, and I would definitely use them again in the future.

I first contacted these guys more than a month ago after a recommendation from a neighbor who had them install a pump.They initially came out in two days and told me the shower head needed to be replaced. I bought several that weekend, tried them all, and the issue did not go away. Called these guys all first thing the next week to tell them.The technician came out again a couple days later and took photos. He told me the cartridge usually takes just one or two days.Nobody called me for several days. So I called them again. The woman I spoke to said they must not have heard back from the supplier but they would contact me as soon as they did.Another week went by and still no phone call from the plumber. So I had to call them back again. This time I was told the photos the technician took were not clear. I immediately walked downstairs, took several photos, emailed them, and asked for confirmation they were okay.Another week went by. Again nobody responded. So I called and left a detailed urgent message with their answering service.The owner and namesake emailed me the next day early in the morning asking if he could come by. I replied within ten minutes despite being before 5am out West where I was traveling, explaining that would not work and asking if they revived the part. Nobody responded.So after 5 days I contacted them again. The woman I spoke to had the owner call me while I was on the line. Joseph explained this is is not how he does business and asked if he could come by today at 6:00am. I asked about a later time and he offered 6:30. Seeing he wouldn’t go much later, and given he seemed apologetic, I reluctantly agreed. We confirmed the 6:30 visit.Joseph also explained the supply house told them were two cartridges, they didn’t know which, and he would show me all the communication. He mentioned they wouldn’t charge me a service fee for the instal - only for the part. It was odd he didn’t tell me the price but I didn’t think anything of it at the time. Another odd thing was that I asked several times how long it would take to get the part and install it if we agreed though Joseph did not give me any answer.So this morning I awoke at 5:00 and was on my stoep from 6:25-7:05. Nobody came by.When I emailed to inquire and express my bewilderment, Joseph responded saying he called me this morning and left a voicemail. My phone has so not disturb on before 8am for obvious reasons so I did not see. I checked and did in fact have a voicemail - but it just asked me to call back. And it’s a moot point because we confirmed the 630 time. Backed by the word of the owner and namesake.I responded to his reply not even fifteen minutes later simply asking for the price of the part. This time Joseph did not respond.After more than a month, the office staff has now not responded at all a few times, responded extremely slowly others, and lied. Now the owner and namesake did not show up.And they haven’t even told me the price for the cartridge now that they heard back from the supply house. While I didn’t know why before, I do now. Just look at other google reviews.Don’t waste your time.

This review is based on what I was told over the phone verses what is listed on their website regarding their service areas. This is not a review regarding their plumbing services.I requested an exterior drain cleaning for an obstructed yard drain. I was told they don't service my philadelphia zip code. Their website states: Philadelphia Plumbing Services, LLC is a Residential & Commercial Plumbing Company located in Philadelphia, PA. We service the plumbing needs for all of Philadelphia and surrounding areas.Apparently they do not service all of Philadelphia.They may want to update their website to reflect this policy.

Ok.. fast and through..

I have a defective sewer lateral write-up from the city. The repair job involves a lot of street digging before the pipe can be replaced. I am so glad to have found Bart Emanuel & Son for the job. Joe and his crew definitely have the experience, tools and equipment to get the job done right, and their cost is very reasonable and affordable. Highly recommended.