Best Underground Drain in Philadelphia PA

Bill and his team are very responsive! I call and they make every effort to get there asap. My first time working with bill was a small renovation on the third floor. He ran new pipes for 4 radiators, a tub and a sink. He’s on time and his prices are fair. I’ll keep working with him.

I had a great experience getting my hot water heater replaced by Aqua. The technicians were on time, very knowledgeable, and took the time to explain things to me. They moved an end table in my living room to make sure they didn’t bump it when removing the old one. I had had a poor experience with a different plumber the day before and I’m so glad Aqua was referred to me instead. They came out quickly, replaced my heater and valves quickly and took the time to clean up their workspace. It was half the price of what I thankfully knew to be a really unfair quote from a diff company. Friendly plumbers, good service, easy to schedule/pay and I got an invoice right away. So good to have hot water again! Thank you Aqua Plumbing

I used Best Price for the first time and I would definitely use them again. It is hard to find someone you can trust. I would highly recommend them.

I first contacted these guys more than a month ago after a recommendation from a neighbor who had them install a pump.They initially came out in two days and told me the shower head needed to be replaced. I bought several that weekend, tried them all, and the issue did not go away. Called these guys all first thing the next week to tell them.The technician came out again a couple days later and took photos. He told me the cartridge usually takes just one or two days.Nobody called me for several days. So I called them again. The woman I spoke to said they must not have heard back from the supplier but they would contact me as soon as they did.Another week went by and still no phone call from the plumber. So I had to call them back again. This time I was told the photos the technician took were not clear. I immediately walked downstairs, took several photos, emailed them, and asked for confirmation they were okay.Another week went by. Again nobody responded. So I called and left a detailed urgent message with their answering service.The owner and namesake emailed me the next day early in the morning asking if he could come by. I replied within ten minutes despite being before 5am out West where I was traveling, explaining that would not work and asking if they revived the part. Nobody responded.So after 5 days I contacted them again. The woman I spoke to had the owner call me while I was on the line. Joseph explained this is is not how he does business and asked if he could come by today at 6:00am. I asked about a later time and he offered 6:30. Seeing he wouldn’t go much later, and given he seemed apologetic, I reluctantly agreed. We confirmed the 6:30 visit.Joseph also explained the supply house told them were two cartridges, they didn’t know which, and he would show me all the communication. He mentioned they wouldn’t charge me a service fee for the instal - only for the part. It was odd he didn’t tell me the price but I didn’t think anything of it at the time. Another odd thing was that I asked several times how long it would take to get the part and install it if we agreed though Joseph did not give me any answer.So this morning I awoke at 5:00 and was on my stoep from 6:25-7:05. Nobody came by.When I emailed to inquire and express my bewilderment, Joseph responded saying he called me this morning and left a voicemail. My phone has so not disturb on before 8am for obvious reasons so I did not see. I checked and did in fact have a voicemail - but it just asked me to call back. And it’s a moot point because we confirmed the 630 time. Backed by the word of the owner and namesake.I responded to his reply not even fifteen minutes later simply asking for the price of the part. This time Joseph did not respond.After more than a month, the office staff has now not responded at all a few times, responded extremely slowly others, and lied. Now the owner and namesake did not show up.And they haven’t even told me the price for the cartridge now that they heard back from the supply house. While I didn’t know why before, I do now. Just look at other google reviews.Don’t waste your time.

I had a small leak coming from the base a cast iron drain pipe that was fed into the basement floor in my rental property. First off, I called a number of plumbers and Proper was the only one to return my call. (This is still the case, days later). I explained what was happening thinking this would be a simple fix with some patch work but that was not the case after our discussion. Jared explained that patching cast iron typically fails pretty quickly and since the piping is original with the house, it is so old and thin that the water is basically seeping right through the wall of the piping. His solution was exactly what I was fearing - not only replacing the pipe but also having to chop up the floor and replace some of the piping underground. Not only did I think this was going to be an arduous process, but expensive as hell. Jared explained to me that he does these type of jobs all the time and it typically takes him 3-4 hours to complete. He also gave me an extremely fair and reasonable price. He completed the job the very next day. During the job, he contacted me and said the price was actually going to be cheaper because of the size of the pipe he had to use and was able to save me additional money. I highly commend him on his honesty as I feel like that is extremely rare when it comes to working with contractors/tradesmen. He leverages current technology to make invoicing and payments a breeze that also include before and after pics. I even noticed in the final product that he actually replaced more of the piping then he originally told me he was going to replace. I HIGHLY RECOMMEND PROPER FUNCTION PLUMBING and I will be using them in the future, no doubt.

I can't recommend these guys highly enough! Our old water heater sprung a leak and we were without hot water. After calling nearly a dozen plumbers, who either couldn't come out for at least a week, or quoted us some outrageous amount, Julio and Eddie came to the rescue! They squeezed us in within an hour or so of calling and finished the job in under 2 hours! They were friendly, professional, and very, VERY reasonably priced! We'll be returning customers as long as we live in Philly.

Paid him $475 to fix the leak on my basement. Leak again the next day. Promise to come back, but never pick up the phone again.

Ok.. fast and through..

Trustworthy and very knowledgeable

The owner is completely disrespectful and rude. Do not hire. They block up the street where their garages are and refuse to move their vehicles. He told me today “well I own all the garages and I’m making money so I don’t care”Completely disrespectful to the neighborhood.