Best Plumbing For Bathroom And Kitchen Remodeling in Orlando FL

Had a tech come out for a backed up toile on a Friday. $800 dollars for him to go on our roof and snake the clog. Couldnt do it then told us he got his equipment stuck so they’d have to build a drain Pipe for our house to fix the issue. Our house already has a drain, but the tech couldn’t find it so he said they’d have to build one. We paid another $200 to set an appointment up for Monday. Saturday morning we found the location of our drain which always existed. Called the tech to let them know we needed someone out to our property asap as now our entire house was flooding and that we no longer needed to install a drain because we found it. Tech said Saturdays are for emergencies only. I think your entire house been flooded with sewage water qualifies as an emergency especially when they already came out, received payment did not fix the issue.I called customer service to request they come in today or to give me a refund and the rep said they would “let me know about getting a refund” and then hung up on me. Would not recommend to my worst enemy.

Very prompt to Identify Problem an put repairs into motion. Explaining all to me prior to start of parts replacement. Final Testing proved all to be perfectly done. Refrigerant charge was verified to be in correct range. Very Knowledgeable an efficient for sure. Hats off to a job well done!