Best Repaired Pipe in Omaha NE

They were just wonderful, we called for an emergency and they said it would be a bit because they were swamped (totally understandable) but they were out to our house much sooner than we thought they would be. He was extremely nice and knowledgeable. He was able to get our emergent need taken of right away. We would highly recommend these guys.

We inherited a service one plan when we purchased our house from the previous owner. We had some AC issues nearly right off the bat and service one sent someone out. He muddied up our carpet in our basement, I was shocked he didn't put booties over his shoes or remove his shoes. Than he made a mess in our utility room and did not clean it up. We were disatisfied with the poor service and immediately decided not to renew the plan in December when it expired. I called in August to schedule an annual furnace check and they were booked out until January. The service representative was very rude to me once I told her we were not renewing th plan and I asked if it would still be covered because it isn't my fault they are booked 4 months out. She told me, yes, because I was making the appointment while my plan was still active. I called today (December 17) to confirm this and in fact, they don't honor appointments outside of the plan, even if the appointment was made during coverage. So those four months that lapsed, at a minimum I could have put myself on a wait list or cancellation list to still try and capetilize in the benefit of the plan. But that opportunity was forgone since I was misinformed from the time I scheduled the appointment. The service is terrible and their customer service is rude.

All around good experience with Joe. I would highly recommend this company.