Best Plumbing Rough In in Omaha NE

Service tech was a nice enough guy, but I felt like I was being taken advantage of when billing came. Service call is $59 to look and tell me what is needed. He looked at my sump pump and with me there called the manufacturer. I guess that call was going to make the interaction $108. When I asked about the difference in rate he said he made a phone call so he did something (5 minute call with me). I stated that on the phone the rep said nothing would be done without my authorization. He then took the fee back down to the service call rate. I'm glad he did the right thing and changed it to the $59. I don't think I should have to fight for that. Outside of that he was very professional, kind, and gave me an honest estimate to replace the whole pump. My advice is to take surprises out of the equation. I don't mind paying what you are worth, but if a 5 min phone call is going to cost me an extra $50 then let me know so I can decide what to do.

These guys were amazing. I was in a pinch and needed a plumber, they were there in 20 minutes when others said ‘take a number!’ They went out of their way to make sure my plumbing needs were fixed right. 402 for all of my future plumbing needs!