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This company is top notch. I had an amazing experience. The team was, quick, nice, the price was competitive, and they got the job done!!! Highly recommend this company.

Even if they were very pleasant, I unfortunately had to have another plumber come out to clear the line again with a 2nd camera. I gave a glowing review for the first visit and personally liked the Tech. Sadly, things weren't as they seemed. I paid for my main stack/line to be cleared on a Sunday. They pulled debris out that was there for a while and causing the drain to back up. They suggested that I should schedule a camera to see if there was a major problem causing the issue.The camera person came out and was a nice tech as always, unfortunately there was a rush and I was told that the line was collapsed and probably had shifts as they were pulling the camera line very quickly and you could see all of this water everywhere and other trash in the line. They used their device to try to locate the camera outside of my house to where it was in the line. I’d walked outside and he couldn’t locate the camera at all and had to leave for another appointment. A few hours later, the same tech came back with a different camera. He was running around the yard front and back and looked pretty freaked out that he couldn’t locate it again. My Neighbor even mentioned that maybe if he slowed down he’d find what he was looking for since many old neighborhoods have had this problem. After several attempts, he called his manager and they said since it wasn’t locatable they’d have to start at the house and dig it all up to find it. Not only did this freak me out with the cost estimate, but I didn’t have proof of a full collapse and they were guessing on where the camera was in my yard. This didn’t sit well. After I said, so we just leave and dig without finding it. He said I will try it one more time.. and it miraculously popped up and let him locate it. So, he said he found it that it needed replacing and then I paid for the camera service. The next day, I reached out and asked a few questions and requested a copy of the Video that I’d had done. I also talked to the owner going back and forth on his estimate. He was nice and explained things, but the camera experience had me feeling very uneasy especially for this amount of money involved.I sent this video to several people and all of us agreed, the video was a mess filled with debris and inconclusive. It looked like a bad 70’s video with the quality. Seeing that much debris also showed my biggest issue is that the line wasn’t cleared completely the first time for the visit I paid for on a SundayNew plumber arrives with camera out – not only did they show that it was still plugged up and not collapsed, but that it was a shift only. They also took their time, slowly moving camera in and out of stack to get a clear picture. Cleaned out the line and then went back in showed me personally where it started at the City line and slowly went step by step to show me from the city to my house. Then they went to locate the crack in my yard, They walked a snail’s pace, no running/rushing and took their time and I actually could hear the difference in the locator sounds when they found their camera. It was amazing! It was nowhere near where was painted before and sadly it confirmed my uneasy feeling when I went to others for an opinion.This is why the review is what it is, no one should have to pay for multiple visits to only have to do the same thing with another company over after they paid for it. My plumbing is working better now than it was prior to my buying the house. The new plumber cleaned the line completely. I’m having no issues and it’s amazing. They even said the shift and crack may not cause me problems for years and they’d guarantee no issues for 90 days when there is damage to the line since they have that much faith in their work. I liked all the people I worked with at Major Drain and maybe they were having a few off days, but I don’t like to pay for things to be done twice, I cannot recommend at this time.

I needed a busted waterline and spigot replaced. The plumber arrived on time, which was a bit of a shock, as I have considerable experience with various contractors and on time is the exception, not the rule. He was professional and courteous. After performing an inspection he left to obtain the required materials, returned, and fixed the problem. I was only charged for the time he spent on site, and the markup on the parts was very reasonable (somewhere around 10%, which I determined by visiting a hardware store later and finding the exact same components). The pricing was excellent, as was the workmanship. I will be using Morehead again.