Best Annual Preventative Maintenance in Oklahoma City OK

Customer service was great I was in need of service and they got a service tech out to me in less than an hour after my call.

I had a broken sewer line connected to my laundry room. One company I called wanted to charge me $2930 to bust out a floor drain and P-trap so they could get their camera in to find the leak, and then a similar amount to repair it. Another wanted to just start breaking up the concrete in the laundry room and follow it until they found the break. Since I didn't have a vent pipe on that line, Cody recommended I use a locating service to pinpoint the leak. I did, and for a couple hundred dollars, they marked the location in the dining room. When Cody and Shane broke up the floor, it was right there. They also found another break a few feet upstream. They replaced the cast iron with PVC and made sure it was all going downhill. I felt like they were committed to doing the job right and making sure I wouldn't have any issues with it later.

After the torrential rains this past week we found ourselves in desperate need of a plumber, like thousands of other Oklahomans. I have used Gordon's on a couple of occasions before, for a hot water heater and several times for help and yearly maintenance of our HVAC. As a business owner, I have always been impressed with not only the workmanship and timeliness of their service providers but also their consistant courtesy and dedication to the people needing their services.I was concerned this time around because of the volume of folks needing assistance after one of the rainiest June's on record. Add to that the fact that we realized our gushing leak on Saturday July 3rd; a tall order indeed. I'm so pleased that the dispatcher, their coordinator and plumber worked together to again deliver the great service we've always received from Gordon's. Preston, the plumber they sent, not only used a locator to find the source of the leak to prevent needless digging etc also stood aside while the city inspected to determine the cause of such a catastrophic failure. Preston spent close to 8 hours not only replacing the line with Pex but checking the whole house to insure adequate pressure at each tap. This conscientious service is a welcome relief in these often difficult times. As a female its important to feel confident in the services performed in your home. I highly recommend Gordon's for any of their service. Fair Prices and competent, courteous services; thats Gordon's!