Best Superior Plumbing in Oakland CA
Plumber
Plumber
Plumber
Diamond Certified? Really?
I called this morning Tuesday July 24th to verify my time window of 9 to 1. I was told yes that’s the time and you are the first dispatch once the plumber comes in. I called at 0910 this morning. I just called to see what’s going on it’s 1140 now and I’m told the plumber had an incident with his truck and it won’t be ready for an hour.
So Diamond Certifed and considerate of my time? Why would you not call me that something had happened and the job did not dispatch out yet. Instead i have to call 2 1/2 hours later.
If we were not forced to use you by Fidelity Home Warryanty I am not sure why we would. Then I ask so will someone be here by 1 as promised? He will call you when on the way.
If company management is reading this, does this sound like diamond certified service to you?
It does not to me.
I called this morning Tuesday July 24th to verify my time window of 9 to 1. I was told yes that’s the time and you are the first dispatch once the plumber comes in. I called at 0910 this morning. I just called to see what’s going on it’s 1140 now and I’m told the plumber had an incident with his truck and it won’t be ready for an hour.
So Diamond Certifed and considerate of my time? Why would you not call me that something had happened and the job did not dispatch out yet. Instead i have to call 2 1/2 hours later.
If we were not forced to use you by Fidelity Home Warryanty I am not sure why we would. Then I ask so will someone be here by 1 as promised? He will call you when on the way.
If company management is reading this, does this sound like diamond certified service to you?
It does not to me.
Oakland, CA
Plumber
Deskin's Plumbing has done work for us on many occasions. They always do a great job and I do not hesitate to recommend them to anyone.
Oakland, CA