Best Plumbing Fixture Installation in North Las Vegas NV

James B. was so nice and helpful!

Very impressed with the professionalism of our technician Jerry. Same day service (within 1 hour of our call technician arrived), courteous, work area left in clean condition and price as quoted.

horrible experience doing business with this company. pay to clean our vents you destroyed

This company has excellent customer service. Each and every person I’ve spoken to has been knowledgeable and professional, definitely a cut above many other service companies I’ve experienced in the past. AJ and Nester were the professionals sent to work on an extensive job to fix a leak in the water main of my house. They worked efficiently and effectively to fix the problem. They were very personable and took the extra time to thoroughly explain what I was to expect. When they were finished they left my home in excellent shape cleaning up any areas that were disturbed during the work. I wouldn’t have even known they’d been inside my home. I’d recommend this company to anyone needing such services. Five Stars!

Joshua and team were very helpful in finishing the project on time. The walls, cabinet and bathroom looks really nice and well done. Thank you Thistle DKI.

From my first call to the completion of the work, this company was spot on. Grace, at Reception Desk was very professional and transferred me to the Owner, Robert. Robert explained some pricing to me and was very personable. I had Shawn, the Plumber out to my house, where he explained everything as he performed the work. Thank you to all involved.

Very knowledgeable. Did a great job. Took extra care not to damage anything. I would highly recommend than to anyone. Great job with great people. Did not try to up sell to “better services. Arrived on time and finished the job in a timely matter. Great people.

The service was exceptional! Technicians are professional, polite and some of the hardest working people I have ever met couldn’t ask for better people. They inspire confidence.

Best plumbing company I’ve had the pleasure to work with!!!!

My mother suffers from dementia issues, and I informed the City Wide appointment maker regarding her condition. As such, I wanted to be there when the estimator arrived for a bid on an isolated hot water slab leak.

The estimator ran hours late (and I could not be present), and finally upon arriving, he walked through the entire house and wrote a bid to replace ALL the supply pipes for nearly $25,000! It’s a slab leak! Never gave an estimate to repair the slab leak, nor replied to my text message regarding the estimate.

Incredibly dishonest and unethical in attempting to steal from the elderly with diminished mental faculties by proposing unnecessary work, and that should be criminal! Obviously, I had repairs made by a far more honest plumbing firm for less than 1/10th of what City Wide proposed!

Avoid this company!

UPDATE: City Wide's Management contacted me (twice) regarding my review and apologized profusely for what they said was a mistake by a very inexperienced estimator. They were extremely patient with me, as I admittedly went on my own rant, explaining how my mother had already been taken by a different plumbing company (not City Wide) from a simple kitchen sink leak repair turned into an unnecessary $12,000 on-demand, tankless hot water system. They appeared understanding of my anger, as to how I viewed their bid in the same light as the other plumbing company.

Therefore, I have changed my 1-star rating to a 3-star, as honestly, that level of inexperience estimators shouldn't be making bids. I would consider using them in the future, especially given their willing to make things right with me in the last two days.

Juan and Angel just installed my toilet and did such an amazing job! They were very nice and funny too and very informative. I’m so glad just found myself a new plumber!!!

Please think twice before you use this business.

This is my nightmare. Back in June I called for service for our master bathroom handheld shower handle that came off. The new scheduled date is June 7, and no one showed up. When I called naturally, they had an excuse and we scheduled again for June 8. One of the guys came out and stated they must order the part. Kohler is 70 days out and the part would cost $170. On August 30, I called to find out the status of my part. They will call me back in 10 minutes. No call back. I called on September 1 and the excuse was they were waiting for a call back from Ferguson. They were going there in the afternoon and will check. Never heard back so I called on September 10 and another excuse. He states, no one called you, I am not in the office, but I will have the office call you and schedule a time. September 14, still no call, so I called, and now scheduled for September 20. No show on September 20. I called and he stated that one of their vehicles was vandalized and as soon as the police show up, he will be there. He never showed up. Now they are not answer when I call. So, I called another number and spoke to the owner and explained my experience. He then scheduled me for September 23. Finally, they came out and replaced the part. One hour after he departed, I go into the bathroom and the shower head is dripping water. It looks like he took the good handle from the shower head and placed it on the handheld. I could tell because on the shower head handle there were water spot stains on now on the top and that hand is loose and dripping constantly. I called him he and told him what was going on, that water was constantly dripping. Really, and we have a water issue in Vegas. He states he cannot get there until tomorrow, September 24, and he did not touch the shower head handle.

I will never use them again to say the least. The sad thing is last summer I did a remodel of our house and my contractor used them in which I dropped $11,000 for major plumbing issues.

Please be advised of my situation and think twice before you place that call for service with this company.

Me and my husband's water bill continue to go higher so we decided to call a plumber. After talking to 3 plumbing companies, we were unhappy with their estimated price. We thought it was too high for just fixing a leak.
Towards the end of the day, I found them on google with high rated review so I gave it a go and called. Wayne answered the phone, told him our situation and told us right off the bat how much it would be and how long it would take. His knowledge and confidence about his job, won me over the phone. When he came over with his brother, he didn't disappoint us. He stayed true to his words and he knows the job. He stuck with the price we discussed on the phone and it only took them 2 hours! They don't BS you! He's a straight up honest guy who knows exactly what he's doing plus they are likeable! If you have plumbing issues, look no further...I highly recommend them!