Best Reroute Piping in North Las Vegas NV

I contacted this company for a quote and help with a leak that I wasnt sure where it was coming from. I asked if someone could come out and look at it so I would know how bad and costly the repairs were going to be. They wanted me to rip open the exterior wall of my house before the plumber would come. And I quote, For a diagnostic service call there is a charge. Our labor rate is 149 for the 1st hr & 129 for every hr after that. The problem has to be exposed to give a written estimate per my owner. . By the time they finally told me this (20 minutes later) I had already called another company that would be to my home in 2 hours. And it's already fixed. I tried to call this company and I received a text message that said it would be faster to text her. This is really bad customer service and I have no idea why they have received these good reviews. They dont even answer the phone.

Mark is the best plumber in Las Vegas. He's incredibly knowledgeably, friendly and professional. Plus, he answers the phone. Not only did Mark save me 70% over previous estimates, he first tried some simpler solutions at his own expense. It was almost worth having the problem just to experience the service.

Thanks to Jeff and his co-worker for identifying the problem immediately and explaining everything in a cordial manner. They got my third party water softener up and running no problem!