Best Commercial Air Conditioners in Newark NJ
My shower was backed up and not able to be used. I called Rich’s and came out promptly. Not only was the office staff very professional. The technician was very professional and nice as well, he cleaned up afterwards and gave me recommendations as for it not to happen again. I will definitely be using their services and recommending them to everyone I know. Thank you Rich’s
459 Fulton St, Elizabeth, NJ 07206
Prompt, professional, skilled and courteous. He fixed our kitchen sink drain, a repair that we'd had two other people fix but that kept leaking and backing up. The repair required cutting into our walls (old house, don't ask), and the last plumber who did that left a huge mess. He left the floors cleaner than when he started. He gave us a detailed written estimate before starting and completed the job on time. What a relief to have found a professional, trustworthy plumber. Thank you!!
Newark, NJ
Questionable professionalism but they got the job done for a price.
For those that want to know, I was in a bind. Installed a new thermostat and everything was fine for 10 minutes. Then air wouldn't turn on and temp outside was around 90. Called late in the evening and asked if someone could come out to diagnose for me. Spoke with Adam. Adam informed me that him coming over was going to cost $75 but it would be applied to the service if I had them fix the problem. Fine, I get it. Appointment set for 9-11am next day.
When he arrives, I give him the breakdown and told him I changed a fuse in the system and it powered back on but no cold air. Being a DIY guy, I took my multimeter and checked for power on all the obvious places but didn't undo any wires since there are way too many of them to play with.
His first response is, this will cost you $175. Not sure what made the price go up but again, I was in a bind. That's my first point regarding unprofessional behavior. To his credit, he shared with me that if I had told him I touched anything he wouldn't even have shown up, so maybe that was the reason for the upcharge. He also advised I should have told him what I did when I made the appointment. I simply told him my HVAC system needed to be repaired. If he wanted to know what he was getting in to, I would suggest he ask. But instead, he simply said $75 and set the appointment. I would consider another demerit on professionalism here.
Adam got his tools and probed away. He checked the wiring and the diagram. Plugged and unplugged a few items and reset some of the screws. He changed no parts and just reassembled everything he disassembled and it started working just fine...Great!....
So I ask him what the problem was and what he did to fix it. He replied, I did my job. My second point on unprofessionalism. So I pressed and told him, seriously, I want to know what you did to fix the problem. He again replied, my job but also elaborated that this is how he makes his money. Fine, I get it, he's a tradesman with a skill and doesn't want to give away his trade secrets but do you really think a random DIY guy at home is going to take up HVAC repair and steal your business? cmon now.
So I pay him the agreed upon amount of $175 (no additional parts and labor) and walk him to the front door. The whole time, I stood close by to see if I could learn what had gone wrong with my system. He informed me as he was heading out the door, that it is illegal to stand so close behind me when I am working. To which I ask, Really? its illegal for me to see what is going on in my own house? and smile. He says, its the law, you can read it yourself. Guess what, I googled it and can't find a law that states that. I suspect that his insurance won't cover him if I somehow get injured while he's working and I sue his company for it. Far from the law
All said, communication could have been better, would have appreciated a higher level of professionalism, and the change on the cost of the visit jumping by more than 100% seems crazy, but I was in a bind and I suspect he knew that.
If Adam or anyone at American Way plumbing wants to respond, please do. If you want to refute any of this, please feel free to, but I should share that I can share the saved audio and video of the transaction in my house as needed so that everyone can judge for themselves.
For those that want to know, I was in a bind. Installed a new thermostat and everything was fine for 10 minutes. Then air wouldn't turn on and temp outside was around 90. Called late in the evening and asked if someone could come out to diagnose for me. Spoke with Adam. Adam informed me that him coming over was going to cost $75 but it would be applied to the service if I had them fix the problem. Fine, I get it. Appointment set for 9-11am next day.
When he arrives, I give him the breakdown and told him I changed a fuse in the system and it powered back on but no cold air. Being a DIY guy, I took my multimeter and checked for power on all the obvious places but didn't undo any wires since there are way too many of them to play with.
His first response is, this will cost you $175. Not sure what made the price go up but again, I was in a bind. That's my first point regarding unprofessional behavior. To his credit, he shared with me that if I had told him I touched anything he wouldn't even have shown up, so maybe that was the reason for the upcharge. He also advised I should have told him what I did when I made the appointment. I simply told him my HVAC system needed to be repaired. If he wanted to know what he was getting in to, I would suggest he ask. But instead, he simply said $75 and set the appointment. I would consider another demerit on professionalism here.
Adam got his tools and probed away. He checked the wiring and the diagram. Plugged and unplugged a few items and reset some of the screws. He changed no parts and just reassembled everything he disassembled and it started working just fine...Great!....
So I ask him what the problem was and what he did to fix it. He replied, I did my job. My second point on unprofessionalism. So I pressed and told him, seriously, I want to know what you did to fix the problem. He again replied, my job but also elaborated that this is how he makes his money. Fine, I get it, he's a tradesman with a skill and doesn't want to give away his trade secrets but do you really think a random DIY guy at home is going to take up HVAC repair and steal your business? cmon now.
So I pay him the agreed upon amount of $175 (no additional parts and labor) and walk him to the front door. The whole time, I stood close by to see if I could learn what had gone wrong with my system. He informed me as he was heading out the door, that it is illegal to stand so close behind me when I am working. To which I ask, Really? its illegal for me to see what is going on in my own house? and smile. He says, its the law, you can read it yourself. Guess what, I googled it and can't find a law that states that. I suspect that his insurance won't cover him if I somehow get injured while he's working and I sue his company for it. Far from the law
All said, communication could have been better, would have appreciated a higher level of professionalism, and the change on the cost of the visit jumping by more than 100% seems crazy, but I was in a bind and I suspect he knew that.
If Adam or anyone at American Way plumbing wants to respond, please do. If you want to refute any of this, please feel free to, but I should share that I can share the saved audio and video of the transaction in my house as needed so that everyone can judge for themselves.
Newark, NJ
Amazing. They showed up on time and were exceptional. I definitely would call them again, in fact I will at beginning of winter season. Two of the most pleasant people I could meet.
Newark, NJ
I could not be happier with the work done by Sal Trippi Plumbing! I had a slow drip from my tub spout and my handyman made it sound like it would be a very simple job to switch the old fixtures out with new ones. It was not - The job turned out to be MUCH more than he bargained for and I was left with a completely non-functioning shower (the only one in our place). Other plumbers took days to get back to me, just to refuse to touch the job because of the custom tile work. The few who would consider doing the work wanted to destroy several feet of tile to replace the parts in the wall, leaving me with either a mismatched wall or an additional $5-10K expense of replacing the whole surround. Desperate for a true pro, I found Sal, and his team saved my bathroom!
Sal responded to my message within minutes, and he was very friendly and professional. His estimate was equal or lower than everyone else I contacted, and he was very flexible with his availability, sending his team on a holiday so I wouldn’t have to miss any more work or go another week without a shower. Sal was confident in his ability to make the repair using only the few spare tiles I had, and his confidence was not misplaced - his team, Mario and Joe, did incredible work. They swapped out my old leaky fixtures for beautiful new ones, including replacing the valve and diverter in the wall. The best part - they did it with barely no damage to the tile, and the repair they did to the few tiles they needed to remove is completely unnoticeable. The leak is gone, the shower works great, and everything looks better than ever, all for a VERY reasonable price in a short period of time.
THANK YOU, Sal, Mario, and Joe! I can not recommend Sal Trippi plumbing enough for their excellent work.
Sal responded to my message within minutes, and he was very friendly and professional. His estimate was equal or lower than everyone else I contacted, and he was very flexible with his availability, sending his team on a holiday so I wouldn’t have to miss any more work or go another week without a shower. Sal was confident in his ability to make the repair using only the few spare tiles I had, and his confidence was not misplaced - his team, Mario and Joe, did incredible work. They swapped out my old leaky fixtures for beautiful new ones, including replacing the valve and diverter in the wall. The best part - they did it with barely no damage to the tile, and the repair they did to the few tiles they needed to remove is completely unnoticeable. The leak is gone, the shower works great, and everything looks better than ever, all for a VERY reasonable price in a short period of time.
THANK YOU, Sal, Mario, and Joe! I can not recommend Sal Trippi plumbing enough for their excellent work.
236 Peabody Ave, Lyndhurst, NJ 07071
We recently moved into our new home. We thoroughly inspected it and had it checked from professionals, and all was good. After a month, I noticed that there was a leak in the upstairs shower which was trickling down towards the bedroom ceiling. I don't know how we or an entire team of professionals missed it.
Anyway, I hired this company after careful consideration. They quickly got me an appointment. The plumber had to remove a bit of sheetrock to fix the leak. Now, peace is restored in our home. A great experience.
Anyway, I hired this company after careful consideration. They quickly got me an appointment. The plumber had to remove a bit of sheetrock to fix the leak. Now, peace is restored in our home. A great experience.
Newark, NJ
to nobody that .recommend place that site is very bad to work I leave not pay attention to you when you get sick I feel frustrated..sorry
1223 Broad St, Newark, NJ 07114