Best Bathroom Renovation in New York NY

Boris Mechanical does an excellent job and I would strongly recommend them. The price quote was fair and reasonable and the quality of work was excellent. I have always found them highly professional and efficient in all aspects of their work.

They replaced an old leaky faucet. Prompt, courteous, covid safe (they wore and kept their masks on) and high quality service. The pricing was fair. Their work is guaranteed. I highly recommend them.

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

RAYMOND LEVEL OF PROFESSIONALISM IS EXCEPTIONAL , AFTER DOING MY BOILER HE CLEANED UP THE WHOLE AREA AND TOOK AWAY ALL THE DEBRIS EVEN SOME OTHE THINGS I NEEDED TO BE DISPOSED AND ALSO HIS PRICES ARE VERY REASONABLE I WOULD RECOMMEND HIM FOR ANY OTHER HOME IMPROVEMENTS

Great service ?

A few months ago, we had the boiler system in the house break and not deliver heat properly. Chris was timely, and explained every step of the way what he was doing and why he was doing it. The job became a rather large one as we discovered the issues with the boiler system, needing a full drain and changing of the bleeder valves through the whole house. Every time we made a change to the plan that would cost more, Chris was sure to inform me and make sure that was what we wanted to move forward with. I told him to fix it well once so I didn't need him again - several months later, my heat is working better than ever. Considering the initial quote he gave me, and how big the project had ballooned to, he even knocked a little bit off of the final total at the end. Absolutely satisfied with the work he did, and will be sure to call him first and absolutely recommend his services.

I highly recommend these plumbers. They are very knowledgable and professional. Will be my go to plumbers from now on.

Plumber from hell. Work not done right and egregiously overcharged. Strung me along all day too and wasted a lot of my time. Had to hire someone else to subsequently fix the venting of the hot water heaters and meanwhile the gas remained shut off by National Grid an extra day.