Best Water Pressure Repair in New York NY

This company is the best! Tony make you feel comfortable and is very professional at the time. I recommend using them! Thanks again!

We needed a plumber at 3 o'clock in the morning for a major main water leak outside. We did an quick search and made the call. They were extremely responsive and it turned out to be a complicated problem that they were able to fix.

They replaced my leaking hot water heater very happy with the job.Thanks

Excellent customer service. When the technician arrived he was very courteous and made the repair quickly. I would definitely use them again and recommend to a friend.

They are the most qualified and the state of the art of plumbing.
It's s must of you need a plumber big or small

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

TERRABLE CUSTOMER SERVICE! Don't waste your time!!!!!! Was told that the plumber would arrive between 10-1(kind of like cable), at 1:40 I get a call from dispatch saying the plumber was 30 mins away. 2:40 still nobody. So I called again, dispatch said driver was 15 mins away. 3:15 still no show! 3:25 driver calls and says he's 15 mins away.......30 mins later I called dispatch once again, they told me driver was 20 mins away......almost 4pm now, needless to say I canceled! Will 100% be giving my business to someone else!

There was leak that I tried to handle my self and couldn’t. They showed up the same day and handled it for me. I’m very appreciative. Thank you. ?

Patrick was in and out ten mins . Even thou he was running late he was great at communicating what was going on. He was very knowledgeable!I definitely will call him again . Highly recommended!!!!

I am across the country and dealt with Jake Gregory via phone. He arranged work at my son's home in Troy NY and from what I am told, the necessary work was done in a timely manner and will hopefully remedy the drainage problems they were having at our jointly owned home. Thank you!

I've used this company twice now, and I have to say that they are the best! They are fast, efficient, and reasonably priced. The technician who came out was knowledgeable and professional. He knew what he was doing and was able to answer all of my questions without making me feel dumb for asking them. I will most definitely be using them again in the future!

Excellent service late night emergency the only company to answer the phone. Thanks

Crooks. They told my super that the flood in the apartment below me was because I needed my flange replaced. I called other (honest) plumbers and my insurer and they said my flange only needed to be replaced in my apartment if there was visible flooding in my apartment and a stench. There was neither. Because they said I needed the flange replaced I had to get it done. They spent hours in my bathroom sitting on the flood doing nothing (I was getting billed hourly) and then went to charge me $855. And of course there is still flooding in the apartment below mine.

If I could put no stars I would. Do not use this person! He overcharges and then never gives the receipt that is needed for the closing of an apartment sale. He promises and promises and promises and it never happens. The attorneys need proof of work and he won’t provide any kind of receipt. Stay away from this man! He will try to charm and then he lies. His name is Smitty in case you have any questions about whom I’m speaking.

Had a minor plumbing problem, received quick and friendly service by phone and in person. Sheldon was amiable and fun and solved the issue in no time.