Best Video Plumbing Inspection in New York NY

Great price, wonderful service. Came on the designated day early and just got on with the job. Engineer was friendly, polite and very efficient. Did a very good job and explained everything. Would not hesitate to use them again.

Tech responded at promised time and obeyed all social distancing and mask wearing protocols. Tech was extremely courteous and explained the issue, the resolution and the price before beginning work. He performed the work cleanly and efficiently. When done he also advised us of how to contact his firm again should the issue re appear. A bit more costly than other companies but you get what you pay for.

My tankless water heater got damaged and the crew was responsive and they fixed the problem. They were dedicated and corrected the problem and made sure everything was good to go.

Very professional and goodcustomer service.
I'm a retired plumber and steamfitter and I know what the job consists of and they never tried to be me I would hire them again any time

I needed emergency service and called Roto Rooter. They were able to send someone quickly. The plumber, Ben, was very professional and was able to take care of the issue quickly. I’ve used Roto Rooter in the past and have always had a great experience. Prices are reasonable and they provide great service.

Best service ever

Reliable, straight forward, reasonably priced.

Excellent professional service!
Rafael is very knowledgeable about all kinds of plumbing issues and makes sure the customer understands exactly what the problem(s) are and how he will repair

JP Plumbing Sewer & Drain provided us with excellent service and went above and beyond our expectations! We had a very unique issue that needed addressing, and their technicians were able to diagnose the problem quickly and accurately. The work was done in a timely manner and we are very pleased with the results. Highly recommend!

I got connected to Nianday via a eLocal when I had an emergency plumbing issue at 6p. They arrived at 8:30p and fixed my problem quickly. Thank you!

We were very pleased with the work done. I felt the employee who did the work went over and above. It was a hard job but he stayed after dark in damp weather until he fixed the problem. Thank you. Highly recommend!

(Translated by Google) I am a Saudi woman, 15 years old, thank God, a house electrician and a plumber

(Original)
انا موجودة سعودية ١٥عامة الحمد الله كهربائي منزل وسباكة

Great service ?

**UPDATE **
This entire response from Fred Smith is a lie. They are lying. I have phone records and emails to prove that they never showed up. They didn't come toward the end of the window and didn't have access... They NEVER came. They never called to even GIVE me a window the first day. I called THEM to find out the window, and both days, they never showed. I called them both days after the window closed to tell them I had to leave for work. Then, after 2 no shows Monday and Tuesday, they emailed to say the job wasn't worth their time. Exact words all our gas guys are busy taken on larger gas jobs and right now we don’t have the man power to correct your issues... Even AFTER that email, informing we they were passing on the job, somebody called me on Wednesday saying he was in the area. Obviously, that was never scheduled since they already passed on taking the job. They are completely incompetent and unable to handle the rigors of city work. Do not use. Unreliable, not timely and apparently now liars. DO NOT USE!

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ORIGINAL POST
Spoke to them last week, both via email and phone. They said they'll come by Monday or Tuesday this week, but they'll call Monday morning to confirm a time.

Well, Monday rolls around and no call. So I call them. They say I'm next on the schedule and will be at my place shortly. I inform them I have to leave for work soon and they say absolutely will be there shortly. I call work and tell them I'll be late, hopefully in around noon. Of course, noon comes and goes and no show. I call. They don't apologize. They say they'll have someone come Tuesday before noon for sure

So, I call work and apologize, tell them I'll be in late on Tuesday as well. I bet you can guess what happens next... Noon on Tuesday rolls around, nobody shows up. I call. They transfer me to 4 different people, nobody takes responsibility. Nobody apologizes. Nobody has any answers. All push me off to someone else. Nobody helps but they promise someone will call shortly to reschedule.

Hours later, they send an email (rather than calling, like they said they would, since they were probably too afraid to speak with me after they kept screwing up) saying the job is too small and not worth their time to do... A determination they made without ever coming to my home!?

Never use them. Unprofessional. Never once apologized for wasting my time.

Bargain plumbing and NY Heating Corp are WAY better (and more affordable).

Real life savers!!! Had an emergency with my bathroom and the landlord couldn't come till the next morning. Called and they came right away, fixed it for a reasonable price, and let me know how to prevent it from happening again. Amazing work guys!!!

Very professional. Came right on time. I was very pleased about how he left no mess behind. I recommend this company

Good work - lousy on calculation of hours. Over billed by two hours with little regard to trying to correct the issue. Two hot water heaters that required six hours to install, but bill included eight hours labor.

Awful place. They keep standing me up. They make me clear my schedule, and then when they're an hour late, telling me they're not coming. It's so disrespectful and frustrating. The radiator replacement job has also ballooned from $1,500 to about $3,750.

The only way to reach the man in charge of the job, Dom, is to call the office at 8am. If you call at 9am, he's gone for the rest of the day and you'll just play more phone tag. He doesn't have a cell phone, apparently.

I'm so furious with these people. The cost ballooning is bad enough, but the lack of basic consideration for my time and schedule is so infuriating.

Update: The plumber, George, let our cat out the front door and locked it out. He then didn't tell us he had done this. My wife found the cat waiting at the door later. If you have cats, you know how messed up it is for somebody to let your cat out into the street. When I told him about this, he said I only saw one cat which was both untrue and wasn't an apology. Who cares if you didn't realize we have two cats? Don't let cats out. He and his assistant had seen both cats the day before and said it was fine to have them out. They didn't give us any warning that they were coming into that room the next day so we couldn't have locked the cats up anyway.

They almost killed our cat and charged us about 120% more than they quoted. Horrible company.