Best System Design in New York NY

I took a chance on a random company and I couldn’t be happier with the service I received. I’m so happy I found Plumbing NYC. They are just what I needed during an awful day.

On November 6th, 2022, we asked for a plumber through Neo to address a leaking toilet. I believe we were dealing with Neha who was working the dispatch and a Spanish speaking person who did not speak English at all. Neha had to translate and we had many phone calls throughout the repair to understand what was going on due to the lack of an English speaking plumber making it a very cumbersome and inefficient process.

Although they fixed my leaking toilet by replacing a wax ring, they charged me over $700 for it and they damaged my bathroom floor tile in front of the toilet. The plumber was careless and dragged the toilet forward damaging my floor. When I complained about it and sent pictures of the damaged floor there was no accountability. As a matter of fact, the plumber denied that he damaged the floor and Neha was gas lighting me that it's common for this to happen to floors when replacing a wax ring for a toilet and that I was trying to cheat them by asking for a discount. To replace my floor will cost me about $2,000.

If it's so common to damage floors when replacing a wax ring for a toilet, they should at least inform me about that possibility before doing the work. I could have made an informed decision whether to take the risk and proceed. Or, I could have put down some old towels to protect my floor. There was no such communication.

I would not use this service again. They didn't think twice about damaging my floor. On top of that, Neha gas lighted me into trying to make me feel that I was in the wrong. They refused to be accountable and moved on.

Great people. Great work.

Upon purchasing my property, I knew I needed a Backflow Device installed, after looking online and receiving numerous bids, I hired David to help install a Backflow Device on my property.

David is extremely knowledgeable and professional. He kept me informed through every step of the process, and his prices are among the best! My parents who were present during the day of installation were extremely pleased by his workmanship and praised his attention to detail. Needless to say I will be working with David for all my future annual inspections.

Best Plumber In Queens, Second Time he they did a repair on one of my rental properties and they came in under time and under budget. I used the other popular plumbers and I had a back experience with Pro1Mechanical Chris came in took care of business and treated the place like it was his house. If you have any plumbing issues just call them and save yourself the headache.

At first I was confused by 72F’s policy of not actually doing the work they recommend, but their consulting service probably saved money in the long run. They didn't try to sell me anything, but did tell me how to fine tune and maintain our system to get the best out of it and hopefully prevent problems in the long run. John came out and did recommend some work, but I did the smaller stuff myself and he put me in touch with a plumber who could handle what I didn't think I could do myself. He came and inspected everything when it was done and didn’t charge us for the follow-up visit. Well worth the $2,500 (roughly, plus repairs) for our small co-op.

ZERO STARS! NO-SHOW!

I was extremely disappointed with a last minute cancellation at 12:00 Noon for today's 10a-2p appointment, I find it incredibly unprofessional and unacceptable. They simply left a voicemail saying they got too busy with other jobs.
Hmm…that seems a bit contradictory to their website where they state [their] reputation has been built on high quality, fairly priced service...On never having to make excuses.
My wife and I made arrangements, not only moving our schedules around but also everything under both our sinks in advance of what we thought would be an agreed upon appointment.
They came well recommended by our well-connected broker at Corcoran Real Estate, and seemed to have it together by how quickly they turned around a COI that named us and our building management, but alas, no play no pay!

Once there is a pipe involve Watson's can fix it

Love this company. Very sweet men. Family oriented business. I called them when i decided to re- model my kitchen. I was nervous because i didnt have a huge budget to work with. gladly they were able to work within my budget. I now love my kitchen and have dinner parties all the time.. I had a great experience

We spent $30k on plumbing for our house renovation and have had nothing but problems; every time he’s come to fix something he’s been annoyed. He told me to “lose his number.”

Discourteous employees and outrageous pricing. I would never use them again. Look elsewhere unless you like to pay triple the price. I would give zero stars if I could.

Rude hung up on me for no reason do not call these people

unfortunately, they are extremely rude when calling in for information. They just hang up on you before you even get your information out.