Best Repair Water Fixtures in New York NY

Very responsive and professional. Offer free consultation / estimate visit and can often do the work on that visit. Recommended.

I own a business on the lower East side of Manhattan, I had a pipe leak and Harry from Waterhouse was there within the hour.. He fixed the problem and business was back to normal. Harry is very professional and also made me laugh. Thank You Harry!! You will be hearing from me again harry.

I very much appreciated the 1-hour response to my call for help when my drain backed up and flooded my cellar. Jerry and Ian had the problem diagnosed and resolved in a matter of minutes.

Great plumber. Responsive. Great value, you get what you pay for.

I needed to replace the boiler in my building and I called Neo plumbing for an estimate. The plumber arrived and gave an estimate and scheduled for the job. Very happy with them and they provided a good plumbing service

Great people. Great work.

Plumber NYC is a good company for you plumber needs

Great service ?

A few months ago, we had the boiler system in the house break and not deliver heat properly. Chris was timely, and explained every step of the way what he was doing and why he was doing it. The job became a rather large one as we discovered the issues with the boiler system, needing a full drain and changing of the bleeder valves through the whole house. Every time we made a change to the plan that would cost more, Chris was sure to inform me and make sure that was what we wanted to move forward with. I told him to fix it well once so I didn't need him again - several months later, my heat is working better than ever. Considering the initial quote he gave me, and how big the project had ballooned to, he even knocked a little bit off of the final total at the end. Absolutely satisfied with the work he did, and will be sure to call him first and absolutely recommend his services.

**UPDATE **
This entire response from Fred Smith is a lie. They are lying. I have phone records and emails to prove that they never showed up. They didn't come toward the end of the window and didn't have access... They NEVER came. They never called to even GIVE me a window the first day. I called THEM to find out the window, and both days, they never showed. I called them both days after the window closed to tell them I had to leave for work. Then, after 2 no shows Monday and Tuesday, they emailed to say the job wasn't worth their time. Exact words all our gas guys are busy taken on larger gas jobs and right now we don’t have the man power to correct your issues... Even AFTER that email, informing we they were passing on the job, somebody called me on Wednesday saying he was in the area. Obviously, that was never scheduled since they already passed on taking the job. They are completely incompetent and unable to handle the rigors of city work. Do not use. Unreliable, not timely and apparently now liars. DO NOT USE!

*
*
*
*

ORIGINAL POST
Spoke to them last week, both via email and phone. They said they'll come by Monday or Tuesday this week, but they'll call Monday morning to confirm a time.

Well, Monday rolls around and no call. So I call them. They say I'm next on the schedule and will be at my place shortly. I inform them I have to leave for work soon and they say absolutely will be there shortly. I call work and tell them I'll be late, hopefully in around noon. Of course, noon comes and goes and no show. I call. They don't apologize. They say they'll have someone come Tuesday before noon for sure

So, I call work and apologize, tell them I'll be in late on Tuesday as well. I bet you can guess what happens next... Noon on Tuesday rolls around, nobody shows up. I call. They transfer me to 4 different people, nobody takes responsibility. Nobody apologizes. Nobody has any answers. All push me off to someone else. Nobody helps but they promise someone will call shortly to reschedule.

Hours later, they send an email (rather than calling, like they said they would, since they were probably too afraid to speak with me after they kept screwing up) saying the job is too small and not worth their time to do... A determination they made without ever coming to my home!?

Never use them. Unprofessional. Never once apologized for wasting my time.

Bargain plumbing and NY Heating Corp are WAY better (and more affordable).

This Company does great work and are very reliable

this is the worst company in the city. They don't tell you how much something will cost, fix it for 10 minutes and slap you with a charge for over 350 dollars. DO NOT USE THIS PLUMBER EVER THEY ARE SHADY!!!!!

I had a couple of issues that needed fixing/investigating. One was that my washing machine didn't have hot water. The guy broke my drain pan moving the machine out and then just said I need a new box. He did not attempt to disconnect it or clean it (which might have solved the problem. ) I bought a new water leak sensor and asked them to install it. Gateway said that would cost $1500. I already paid $490 for the initial visit. Even though it would only take an hour or two, they said they charge for 4 hours regardless and that they are $350/hour. I hired a task rabbit to do it for $160 instead.

The plumbing shop where I used to work in the mid and late eighties is now a high rise luxury building in Williamsburg Brooklyn

This is the second time in a couple of months that i have had to use downtown plumbing and I have to say they were both excellent experiences. The plumbers that they sent were knowledgeable respectfully and friendly. Quality work done in a timely manner. I would recommend Downtown

unfortunately, they are extremely rude when calling in for information. They just hang up on you before you even get your information out.